Amazon removed listing with Niacinamide thinking its the same as nicotinamide mononucleotide (NMN) infact
We are the distinguished UK manufacturer, brand owners and sole distributor of our uniquely crafted Purple Shampoo and Conditioner, represented by the ASIN: B093L9W7LC . Our key ingredient, a beneficial B-vitamin called Niacinamide, is known for its versatility and efficacy in the cosmetics industry and is widely incorporated in an array of shampoos and creams listed on Amazon USA.
It appears there's been an unfortunate misunderstanding regarding the distinct nature of our ingredient. Despite our earnest and persistent efforts to emphasize, underscored by illustrative aids, that our ingredient is Niacinamide vitamin B and not Nicotinamide Mononucleotide (NMN) for DNA repair, it seems the subtlety of this difference has been overlooked. The attached image elucidates this differentiation, highlighting that these are two separate ingredients with differing chemical compositions.
Notice of product removed without any investigation -
Title: Purple Shampoo & Purple Conditioner set with Free Makeup Bag, Watermans Life is Better in Blonde set - Remove Yellow tones fast for Blonde, Platinum, White or Grey Hair
This product has been identified as a drug product containing nicotinamide mononucleotide (NMN). Amazon policy prohibits the sale or listing of products that contain prescription-only active ingredients.
Our product incorporates Niacinamide, a form of Vitamin B3. Interestingly, there are 668 identical mentions of this ingredient in other shampoo products listed on Amazon. We find ourselves repeatedly addressing this issue in our appeals to Amazon, only to be met with the recurring and inaccurate assertion that our product contains Nicotinamide Mononucleotide (NMN).
It is crucial to understand that incorporating NMN into shampoo is not feasible; NMN is used for DNA repair and is typically dissolved under the tongue. Therefore, the claim of its presence in our product is factually incorrect.
We have reached a juncture where we are considering legal consultation, as the removal of our product appears to be an erroneous decision, not borne out of any mistake on our part. Our primary concern remains to rectify this misunderstanding and ensure our valued customers continue to have access to our high-quality product.
Amazon removed listing with Niacinamide thinking its the same as nicotinamide mononucleotide (NMN) infact
We are the distinguished UK manufacturer, brand owners and sole distributor of our uniquely crafted Purple Shampoo and Conditioner, represented by the ASIN: B093L9W7LC . Our key ingredient, a beneficial B-vitamin called Niacinamide, is known for its versatility and efficacy in the cosmetics industry and is widely incorporated in an array of shampoos and creams listed on Amazon USA.
It appears there's been an unfortunate misunderstanding regarding the distinct nature of our ingredient. Despite our earnest and persistent efforts to emphasize, underscored by illustrative aids, that our ingredient is Niacinamide vitamin B and not Nicotinamide Mononucleotide (NMN) for DNA repair, it seems the subtlety of this difference has been overlooked. The attached image elucidates this differentiation, highlighting that these are two separate ingredients with differing chemical compositions.
Notice of product removed without any investigation -
Title: Purple Shampoo & Purple Conditioner set with Free Makeup Bag, Watermans Life is Better in Blonde set - Remove Yellow tones fast for Blonde, Platinum, White or Grey Hair
This product has been identified as a drug product containing nicotinamide mononucleotide (NMN). Amazon policy prohibits the sale or listing of products that contain prescription-only active ingredients.
Our product incorporates Niacinamide, a form of Vitamin B3. Interestingly, there are 668 identical mentions of this ingredient in other shampoo products listed on Amazon. We find ourselves repeatedly addressing this issue in our appeals to Amazon, only to be met with the recurring and inaccurate assertion that our product contains Nicotinamide Mononucleotide (NMN).
It is crucial to understand that incorporating NMN into shampoo is not feasible; NMN is used for DNA repair and is typically dissolved under the tongue. Therefore, the claim of its presence in our product is factually incorrect.
We have reached a juncture where we are considering legal consultation, as the removal of our product appears to be an erroneous decision, not borne out of any mistake on our part. Our primary concern remains to rectify this misunderstanding and ensure our valued customers continue to have access to our high-quality product.
0 replies
Blake_Amazon
Hey @Seller_i6Ori8btP1a9L, have you already tried appealing this? If not, you can find more info on how to do so here.
Blake_Amazon
Additionally, I see that Glenn is already assisting on your other thread. You are in good hands with them, but in the future, please only make one thread for your issue!
