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Seller_jxMxWtDMURFYo

I can not add my products

Hello,

I got my brand approved and it asked me to add products I also have a GTIN ID number but it shows an error and i can't list my products

anyone can help?

Thanks

43 views
4 replies
Create and Manage Listings
Tags:Add a product, Listings
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user profile
Seller_jxMxWtDMURFYo

I can not add my products

Hello,

I got my brand approved and it asked me to add products I also have a GTIN ID number but it shows an error and i can't list my products

anyone can help?

Thanks

Create and Manage Listings
Tags:Add a product, Listings
00
43 views
4 replies
Reply
0 replies
user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_jxMxWtDMURFYo's post

Did you buy the GTINs from GS1? Then go look on the website of GS1 if YOU are the owner of this codes, exactly how you appear in "Legal Entity" and "Official Registered Address" in your seller account.

00
user profile
Michelle_Amazon
In reply to: Seller_jxMxWtDMURFYo's post

Hello @Seller_jxMxWtDMURFYo,

Michelle at Amazon here. If you just purchased your UPC's from GS1, they may not be updated in our system yet and that could be why they are getting rejected. This can sometimes take up to 2 weeks before it allows you to list. If it has been that long and you are till having issues, have you created a case with Seller Support case that I can look at? If you don't have a case, please start here and let me know if you need help after they investigate.

Regards,

Michelle

20
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user profile
Seller_jxMxWtDMURFYo

I can not add my products

Hello,

I got my brand approved and it asked me to add products I also have a GTIN ID number but it shows an error and i can't list my products

anyone can help?

Thanks

43 views
4 replies
Create and Manage Listings
Tags:Add a product, Listings
00
Reply
user profile
Seller_jxMxWtDMURFYo

I can not add my products

Hello,

I got my brand approved and it asked me to add products I also have a GTIN ID number but it shows an error and i can't list my products

anyone can help?

Thanks

Create and Manage Listings
Tags:Add a product, Listings
00
43 views
4 replies
Reply
user profile

I can not add my products

by Seller_jxMxWtDMURFYo

Hello,

I got my brand approved and it asked me to add products I also have a GTIN ID number but it shows an error and i can't list my products

anyone can help?

Thanks

Create and Manage Listings
Tags:Add a product, Listings
00
43 views
4 replies
Reply
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Seller_rI7BZIczK8iAC
In reply to: Seller_jxMxWtDMURFYo's post

Did you buy the GTINs from GS1? Then go look on the website of GS1 if YOU are the owner of this codes, exactly how you appear in "Legal Entity" and "Official Registered Address" in your seller account.

00
user profile
Michelle_Amazon
In reply to: Seller_jxMxWtDMURFYo's post

Hello @Seller_jxMxWtDMURFYo,

Michelle at Amazon here. If you just purchased your UPC's from GS1, they may not be updated in our system yet and that could be why they are getting rejected. This can sometimes take up to 2 weeks before it allows you to list. If it has been that long and you are till having issues, have you created a case with Seller Support case that I can look at? If you don't have a case, please start here and let me know if you need help after they investigate.

Regards,

Michelle

20
Follow this discussion to be notified about new activity
user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_jxMxWtDMURFYo's post

Did you buy the GTINs from GS1? Then go look on the website of GS1 if YOU are the owner of this codes, exactly how you appear in "Legal Entity" and "Official Registered Address" in your seller account.

00
user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_jxMxWtDMURFYo's post

Did you buy the GTINs from GS1? Then go look on the website of GS1 if YOU are the owner of this codes, exactly how you appear in "Legal Entity" and "Official Registered Address" in your seller account.

00
Reply
user profile
Michelle_Amazon
In reply to: Seller_jxMxWtDMURFYo's post

Hello @Seller_jxMxWtDMURFYo,

Michelle at Amazon here. If you just purchased your UPC's from GS1, they may not be updated in our system yet and that could be why they are getting rejected. This can sometimes take up to 2 weeks before it allows you to list. If it has been that long and you are till having issues, have you created a case with Seller Support case that I can look at? If you don't have a case, please start here and let me know if you need help after they investigate.

Regards,

Michelle

20
user profile
Michelle_Amazon
In reply to: Seller_jxMxWtDMURFYo's post

Hello @Seller_jxMxWtDMURFYo,

Michelle at Amazon here. If you just purchased your UPC's from GS1, they may not be updated in our system yet and that could be why they are getting rejected. This can sometimes take up to 2 weeks before it allows you to list. If it has been that long and you are till having issues, have you created a case with Seller Support case that I can look at? If you don't have a case, please start here and let me know if you need help after they investigate.

Regards,

Michelle

20
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