Can't Able To List My Products Even After a Registered Amazon Brand
I have a registered brand by the name NexHome. Previously (just 20 days back) whenever I list my products amazon automatically generate ASIN (product ID). But now whenever I try to list my product with variations amazon asks to enter ASIN (external product ID).
The last time when a listed my products I just have to click on the check box saying "Don't Have The Product ID" and after submitting the listing amazon provide me a ASIN automatically.
Attaching the screenshot of the issue I am facing.
Seller_jRDVdUOn3lMN9
You are not alone in this black hole. I have been fighting for 2 months. AMAZON constantly appreciates my patience rather than giving me a solution. Most of the seller support staff have no idea of this kind of technical error. As per their words, the internal team is investigating my problem. A murder mystery would have been solved at this time, they are still investigating my problem.
Jessica_Amazon_
Hello @Seller_zWfMTNSz2Zz0a,
Thanks for your post.
In order to list your items you need to either have product IDs or a GTIN Exemption. I am unable to determine why you were able to list without a product ID previously.
Brand Registry does not provide Product IDs for your items. Check out the following post for steps of how to request a GTIN exemption: Quick Tip: Request a Global Trade Item Number exemption.
Once you have received a GTIN exemption you will be able to list your items under your brand name.
Regards,
Jessica
