A+ content (Not eligible)
Hello, everyone!
Recently created my listing, did all improvements that I could and the last thing was A+ content (Basic), but for some reason it doesn't let me use my ASIN, says this "You are unable to add content to this ASIN because our system does not recognize this ASIN as part of your brand."
Even though it clearly shows my brand in the listing.
A+ content (Not eligible)
Hello, everyone!
Recently created my listing, did all improvements that I could and the last thing was A+ content (Basic), but for some reason it doesn't let me use my ASIN, says this "You are unable to add content to this ASIN because our system does not recognize this ASIN as part of your brand."
Even though it clearly shows my brand in the listing.
0 replies
Seller_Bq58PoxhiGfYB
I'm having the exact same issue. Would love some guidance
Cooper_Amazon
Good Morning @Seller_1NXjRFsSPnwJo,
I have escalated the last few cases you filed to Selling Partner Support regarding your eligibility for Basic A+ Content on ASIN ending in 9QS9 to one of our internal partner teams to review. They should get back to us within the next few business days. Until then have a fabulous rest of your weekend and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_1NXjRFsSPnwJo,
I heard back from the partner team that I escalated your A+ content related case to last week and they mentioned that in order to access A+ content you need to be a brand owner and register your brand using Brand Registry. Please begin the brand registration process before trying to create any A+ content.
If you have any more questions about registering your brand with Amazon or need help with the Brand registration process, feel free to review our brand services page -->HERE<--
Lastly, there will be an Ask Amazon event here on the Seller Forums regarding A+ Content if you would like to attend on June 11th, 2024. Here is the save the date post.
Please let me know if you have any questions regarding the information I have provided above. Have a terrific rest of the week.
Sincerely, Cooper_Amazon