lack of support - Amazon support not responding
I have been in a huge dilemma with the INFORM Act and get no response from Amazon support team.
The issue is, the correct Tax Identification Number UTR/TIN Number for my legal entity, is currently displayed in the Legal Entity section of my Seller Central account, yet the INFORM Act verification section erroneously displays an outdated wrong TIN/UTR.
Despite repeated efforts to resolve this through standard Amazon support channels, there has been no substantial response or resolution provided - the Amazon support Case ID: 15171830891. This lack of support is particularly concerning given the potential consequences for non-compliance with the INFORM Consumers Act. I have now received a formal notification from amazon to complete the verification or my account will shortly be suspended. Can someone please help me with this urgent issue?
@Micah_Amazon , @Steve_Amazon , @Cooper_Amazon , @Atlas_Amazon , @Seller_8umwk50rDuuEl @Stevie_Amazon , @CR_Amazon
lack of support - Amazon support not responding
I have been in a huge dilemma with the INFORM Act and get no response from Amazon support team.
The issue is, the correct Tax Identification Number UTR/TIN Number for my legal entity, is currently displayed in the Legal Entity section of my Seller Central account, yet the INFORM Act verification section erroneously displays an outdated wrong TIN/UTR.
Despite repeated efforts to resolve this through standard Amazon support channels, there has been no substantial response or resolution provided - the Amazon support Case ID: 15171830891. This lack of support is particularly concerning given the potential consequences for non-compliance with the INFORM Consumers Act. I have now received a formal notification from amazon to complete the verification or my account will shortly be suspended. Can someone please help me with this urgent issue?
@Micah_Amazon , @Steve_Amazon , @Cooper_Amazon , @Atlas_Amazon , @Seller_8umwk50rDuuEl @Stevie_Amazon , @CR_Amazon
0 replies
LeviDylan_Amazon
Hello @Seller_EM5ZbzEQmHa3v,
Thank you for posting concerns with your account here on the Seller Forums.
My goal is to give you further assistance. I would like to forward your information to continue researching this matter further. Please continue to post any relevant information in relation to this topic, such as a case ID or performance notification received, so it can be addressed and forwarded as well.
Wishing you the best,
LeviDylan
Seller_EM5ZbzEQmHa3v
For the past 20 days, I have been actively working with Amazon support to resolve a discrepancy with the Tax Identification Number (TIN) displayed under the INFORM Act verification section. Despite my persistent efforts and multiple escalations (Case IDs: 15171830891, 15239259391, 15250570701, 15251834071), the issue remains unresolved.
I received an Amazon Compliance Notification Email 5 days ago with only 5 days left to meet the compliance deadline, the lack of a clear action plan and timeline is causing significant stress and jeopardizing my account’s health.
@LeviDylan_Amazon@Micah_Amazon , @Steve_Amazon , @Cooper_Amazon , @Atlas_Amazon , @Seller_8umwk50rDuuEl @Stevie_Amazon , @CR_Amazon
Seller_qfjcJ0exPjsGB
[Moderator Edit: removed personal solicitations]
LeviDylan_Amazon
Hello @Seller_EM5ZbzEQmHa3v,
Thank you for your continued patience in this matter.
I have reached out to the appropriate teams and learned that your issue has been resolved. Can you confirm this? If not, can you share the status of the current issues you are facing?
I look forward to your reply and I hope you are doing well.
Wishing you the best,
LeviDylan
