Hi @Seller_WvTM1YO7r9hdZ,

Thank you for your post. In order to better assist, we would need more information from you. When the account was first deactivated, you would have received a performance notification stating the reason for the suspension. There may also be guidance for your next steps within this message. We would ask that you share this communication here in the thread (with personal details removed) so that we may better understand you scenario.

Seller_WvTM1YO7r9hdZ

i am trying to reinstate and submitting the supplier valid invoice for my current ASIN but Amazon Team reject.

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In order to better assist, please consider the following:

- How did you determine that your supplier is valid?

- What supporting information have you supplied that allows Amazon to view your suppplier as be valid?

- How do your invoices comply with our document requirements?

Regarding the appeal rejections, please consider the following:

- Was there any specific reason for your initial appeal rejection? When invoices are required, you may see specific guidance for either a supply chain verification request or a quantity mismatch issue. If neither of these specific guidances are given in the performance notification you received when the appeal was rejected, this would indicate there is an issue with the invoice itself.

- What changes did you make to your follow up appeals? When invoices are rejected, simply submitting the same information repeatedly will likely lead to rejection of those subsequent submissions. Therefore, what additional information have you supplied to supplement the initial document submission?

I would also reference @Seller_OvL8C4BJWiuS9 and inquire if you have a Letter of Authorization. This may be a required part of the appeal process as well.

Please feel free to reach out with any further questions or account updates, and we will assist you as best we can.

Regards,

Troy