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Seller_WvTM1YO7r9hdZ

Need help to reinstate my Seller central account

My seller account has been deactivated due to inauthenticity in 2023. I think this is done by mistake, because my account Health is perfect and there is no violation and complaint. from last 300days i am trying to reinstate and submitting the supplier valid invoice for my current ASIN but Amazon Team reject. of inventory. kindly help me get reactivation help line

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Tags:Deactivated
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Seller_WvTM1YO7r9hdZ

Need help to reinstate my Seller central account

My seller account has been deactivated due to inauthenticity in 2023. I think this is done by mistake, because my account Health is perfect and there is no violation and complaint. from last 300days i am trying to reinstate and submitting the supplier valid invoice for my current ASIN but Amazon Team reject. of inventory. kindly help me get reactivation help line

Tags:Deactivated
00
41 views
4 replies
Reply
0 replies
user profile
Seller_OvL8C4BJWiuS9

If your "invoice" isn't from a valid source, then you will not get any further. Were you selling branded items?

20
user profile
Troy_Amazon

Hi @Seller_WvTM1YO7r9hdZ,

Thank you for your post. In order to better assist, we would need more information from you. When the account was first deactivated, you would have received a performance notification stating the reason for the suspension. There may also be guidance for your next steps within this message. We would ask that you share this communication here in the thread (with personal details removed) so that we may better understand you scenario.

user profile
Seller_WvTM1YO7r9hdZ
i am trying to reinstate and submitting the supplier valid invoice for my current ASIN but Amazon Team reject.
View post

In order to better assist, please consider the following:

- How did you determine that your supplier is valid?

- What supporting information have you supplied that allows Amazon to view your suppplier as be valid?

- How do your invoices comply with our document requirements?

Regarding the appeal rejections, please consider the following:

- Was there any specific reason for your initial appeal rejection? When invoices are required, you may see specific guidance for either a supply chain verification request or a quantity mismatch issue. If neither of these specific guidances are given in the performance notification you received when the appeal was rejected, this would indicate there is an issue with the invoice itself.

- What changes did you make to your follow up appeals? When invoices are rejected, simply submitting the same information repeatedly will likely lead to rejection of those subsequent submissions. Therefore, what additional information have you supplied to supplement the initial document submission?

I would also reference @Seller_OvL8C4BJWiuS9 and inquire if you have a Letter of Authorization. This may be a required part of the appeal process as well.

Please feel free to reach out with any further questions or account updates, and we will assist you as best we can.

Regards,

Troy

10
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user profile
Seller_WvTM1YO7r9hdZ

Need help to reinstate my Seller central account

My seller account has been deactivated due to inauthenticity in 2023. I think this is done by mistake, because my account Health is perfect and there is no violation and complaint. from last 300days i am trying to reinstate and submitting the supplier valid invoice for my current ASIN but Amazon Team reject. of inventory. kindly help me get reactivation help line

41 views
4 replies
Tags:Deactivated
00
Reply
user profile
Seller_WvTM1YO7r9hdZ

Need help to reinstate my Seller central account

My seller account has been deactivated due to inauthenticity in 2023. I think this is done by mistake, because my account Health is perfect and there is no violation and complaint. from last 300days i am trying to reinstate and submitting the supplier valid invoice for my current ASIN but Amazon Team reject. of inventory. kindly help me get reactivation help line

Tags:Deactivated
00
41 views
4 replies
Reply
user profile

Need help to reinstate my Seller central account

by Seller_WvTM1YO7r9hdZ

My seller account has been deactivated due to inauthenticity in 2023. I think this is done by mistake, because my account Health is perfect and there is no violation and complaint. from last 300days i am trying to reinstate and submitting the supplier valid invoice for my current ASIN but Amazon Team reject. of inventory. kindly help me get reactivation help line

Tags:Deactivated
00
41 views
4 replies
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Seller_OvL8C4BJWiuS9

If your "invoice" isn't from a valid source, then you will not get any further. Were you selling branded items?

20
user profile
Troy_Amazon

Hi @Seller_WvTM1YO7r9hdZ,

Thank you for your post. In order to better assist, we would need more information from you. When the account was first deactivated, you would have received a performance notification stating the reason for the suspension. There may also be guidance for your next steps within this message. We would ask that you share this communication here in the thread (with personal details removed) so that we may better understand you scenario.

user profile
Seller_WvTM1YO7r9hdZ
i am trying to reinstate and submitting the supplier valid invoice for my current ASIN but Amazon Team reject.
View post

In order to better assist, please consider the following:

- How did you determine that your supplier is valid?

- What supporting information have you supplied that allows Amazon to view your suppplier as be valid?

- How do your invoices comply with our document requirements?

Regarding the appeal rejections, please consider the following:

- Was there any specific reason for your initial appeal rejection? When invoices are required, you may see specific guidance for either a supply chain verification request or a quantity mismatch issue. If neither of these specific guidances are given in the performance notification you received when the appeal was rejected, this would indicate there is an issue with the invoice itself.

- What changes did you make to your follow up appeals? When invoices are rejected, simply submitting the same information repeatedly will likely lead to rejection of those subsequent submissions. Therefore, what additional information have you supplied to supplement the initial document submission?

I would also reference @Seller_OvL8C4BJWiuS9 and inquire if you have a Letter of Authorization. This may be a required part of the appeal process as well.

Please feel free to reach out with any further questions or account updates, and we will assist you as best we can.

Regards,

Troy

10
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user profile
Seller_OvL8C4BJWiuS9

If your "invoice" isn't from a valid source, then you will not get any further. Were you selling branded items?

20
user profile
Seller_OvL8C4BJWiuS9

If your "invoice" isn't from a valid source, then you will not get any further. Were you selling branded items?

20
Reply
user profile
Troy_Amazon

Hi @Seller_WvTM1YO7r9hdZ,

Thank you for your post. In order to better assist, we would need more information from you. When the account was first deactivated, you would have received a performance notification stating the reason for the suspension. There may also be guidance for your next steps within this message. We would ask that you share this communication here in the thread (with personal details removed) so that we may better understand you scenario.

user profile
Seller_WvTM1YO7r9hdZ
i am trying to reinstate and submitting the supplier valid invoice for my current ASIN but Amazon Team reject.
View post

In order to better assist, please consider the following:

- How did you determine that your supplier is valid?

- What supporting information have you supplied that allows Amazon to view your suppplier as be valid?

- How do your invoices comply with our document requirements?

Regarding the appeal rejections, please consider the following:

- Was there any specific reason for your initial appeal rejection? When invoices are required, you may see specific guidance for either a supply chain verification request or a quantity mismatch issue. If neither of these specific guidances are given in the performance notification you received when the appeal was rejected, this would indicate there is an issue with the invoice itself.

- What changes did you make to your follow up appeals? When invoices are rejected, simply submitting the same information repeatedly will likely lead to rejection of those subsequent submissions. Therefore, what additional information have you supplied to supplement the initial document submission?

I would also reference @Seller_OvL8C4BJWiuS9 and inquire if you have a Letter of Authorization. This may be a required part of the appeal process as well.

Please feel free to reach out with any further questions or account updates, and we will assist you as best we can.

Regards,

Troy

10
user profile
Troy_Amazon

Hi @Seller_WvTM1YO7r9hdZ,

Thank you for your post. In order to better assist, we would need more information from you. When the account was first deactivated, you would have received a performance notification stating the reason for the suspension. There may also be guidance for your next steps within this message. We would ask that you share this communication here in the thread (with personal details removed) so that we may better understand you scenario.

user profile
Seller_WvTM1YO7r9hdZ
i am trying to reinstate and submitting the supplier valid invoice for my current ASIN but Amazon Team reject.
View post

In order to better assist, please consider the following:

- How did you determine that your supplier is valid?

- What supporting information have you supplied that allows Amazon to view your suppplier as be valid?

- How do your invoices comply with our document requirements?

Regarding the appeal rejections, please consider the following:

- Was there any specific reason for your initial appeal rejection? When invoices are required, you may see specific guidance for either a supply chain verification request or a quantity mismatch issue. If neither of these specific guidances are given in the performance notification you received when the appeal was rejected, this would indicate there is an issue with the invoice itself.

- What changes did you make to your follow up appeals? When invoices are rejected, simply submitting the same information repeatedly will likely lead to rejection of those subsequent submissions. Therefore, what additional information have you supplied to supplement the initial document submission?

I would also reference @Seller_OvL8C4BJWiuS9 and inquire if you have a Letter of Authorization. This may be a required part of the appeal process as well.

Please feel free to reach out with any further questions or account updates, and we will assist you as best we can.

Regards,

Troy

10
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