My Amazon account has been deactivated. What should I do with the registered brands?
Hello everyone,
need help with my Amazon seller account. I have 4 private label brands registered with Amazon, but my account has been deactivated for 20 days and I haven't been able to resolve the issue. I need suggestions on transferring the registered brands to another seller account. Please advise on the next steps I should take to save my registered brands with Amazon. if the suggestions are to transfer the registered brands to another seller account, is it really possible?
My Amazon account has been deactivated. What should I do with the registered brands?
Hello everyone,
need help with my Amazon seller account. I have 4 private label brands registered with Amazon, but my account has been deactivated for 20 days and I haven't been able to resolve the issue. I need suggestions on transferring the registered brands to another seller account. Please advise on the next steps I should take to save my registered brands with Amazon. if the suggestions are to transfer the registered brands to another seller account, is it really possible?
0 replies
Seller_kIukTwdhvntAp
Find the suspension notice and POST THAT but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
Seller_LyYw7fQRKc5G7
Moving the Brands to another account will link the accounts and suspend the new one.
Aside from the fact that Amazon frowns on opening new accounts to get around suspensions, you should probably post the suspension notice here so the forum can attempt to assist you.
Dougal_Amazon
Hello @Seller_rsNdwKDHKSZbG,
My name is Dougal from the Community Manager Team and I would be happy to assist where I can/am able.
I will also reiterate what @Seller_kIukTwdhvntApand @Seller_LyYw7fQRKc5G7 has said... next steps or assistance really will depend on root cause of the deactivation. If the root case is related to the Brand - any other selling account that has a role in the brand will be affected.
If you can provide a case ID for me to reference what might be going on?
Best, Dougal