Order was full refunded by Amazon without any cancel/return/claim!
Dear Amazon Seller Support,
Is there anyone from Amazon that can help with this order had been full refunded by Amazon without any cancel/return/claim? There is not a mail to tell me why, the order just had been refunded.
Order ID: 114-1694928-6473814
This FBM order had been full refunded by Amazon without any reason, no one tell me why.
It had been delivered with no claim, no retrun request, no any message from buyer.
Just full refunded by Amazon, what's going on?
@Danny_Amazon
Order was full refunded by Amazon without any cancel/return/claim!
Dear Amazon Seller Support,
Is there anyone from Amazon that can help with this order had been full refunded by Amazon without any cancel/return/claim? There is not a mail to tell me why, the order just had been refunded.
Order ID: 114-1694928-6473814
This FBM order had been full refunded by Amazon without any reason, no one tell me why.
It had been delivered with no claim, no retrun request, no any message from buyer.
Just full refunded by Amazon, what's going on?
@Danny_Amazon
0 replies
Seller_n6kMsVLwKlt2r
Can I have any help from Amazon? There is no any issue about this order, no return request, no any message about it, just was full refunded by Amazon. It's unbelievable.
Bryce_Amazon
Greetings @Seller_n6kMsVLwKlt2r,
Thanks for reaching out to us, and apologies for the delay in response. I wanted to first clarify that this is the Amazon Seller Forums, so not Seller Support directly. For the issue you're describing here, the first thing I would recommend is reaching out to Seller Support and requesting more information. The steps to do so are listed here. Let me know if you run into any issues creating a case!
- Bryce
