We have a VC account and an SC account as many do for the obvious reasons, pricing, global restrictions, etc. This has never been an issue until we got a new VM about 6 months ago then another new one within 2 months. Both claim they aren’t blocking Seller setup but they also want all the products we carry, many aren’t viable on VC, so won’t help, basically they pretend Seller doesn’t exist. Both accounts are brand registered, we have filed many tickets and no one seems to understand this issue. At this point when Amazon’s bot screws up a listing, which is almost daily, we can’t even fix it making for a huge sales dip on Seller, poor customer experience…anyway I talked to @Glenn_Amazon day one of accelerate. Tickets numbers include ID 15212459581 15993867161 16044147431

Thanks so much to anyone with any advice!

Error message includes this for any new items:

Ineligible Listing UnpublishedAmazon has chosen to source this Brand's products to sell in our store ourselves (i.e., ships and sold by Amazon) so that we can ensure customers have a great shopping experience. If you are the Brand owner, please set up this offer in Vendor Central and contact your Vendor Manager or Amazon Retail contact for assistance. If you do not know who your Amazon Retail contact is, please submit a case in Seller Central and use 'ASB001' in the subject and we will help connect you to your Amazon Retail contact. If you are receiving this message and are not the Brand owner, please submit a case in Seller Central and use 'ASB001' in the subject and we will provide you additional information.