How to recover Brand Registry after removing myself from Administrative Role?
Hi
Yesterday , I was trying to add right owner / administrative in my amazon brand registry portal , all of a sudden mistakenly I removed myself from Brand aa an administrative, right after 5 minutes my brand got disappeared from amazon Brand Registry.
Anybody there? Who can guide me how to recover administrative role on my amazon brand registry.
Support is not helping me at all, I tried to contact amazon seller support team , they transferred my case to brand registry team and they simply replied me a generic reply , on how to register a brand.
But I am afraid that this was not my question , I am asking something else and they are replying me different replies, I am hopeless.
please guide me what to do?
Looking forward to hearing from you.
Thank you.
How to recover Brand Registry after removing myself from Administrative Role?
Hi
Yesterday , I was trying to add right owner / administrative in my amazon brand registry portal , all of a sudden mistakenly I removed myself from Brand aa an administrative, right after 5 minutes my brand got disappeared from amazon Brand Registry.
Anybody there? Who can guide me how to recover administrative role on my amazon brand registry.
Support is not helping me at all, I tried to contact amazon seller support team , they transferred my case to brand registry team and they simply replied me a generic reply , on how to register a brand.
But I am afraid that this was not my question , I am asking something else and they are replying me different replies, I am hopeless.
please guide me what to do?
Looking forward to hearing from you.
Thank you.
0 replies
Atlas_Amazon
Hello @Seller_80E1CRGHaFR1U
I understand that you are experiencing issues with your brand registry. Thank you for the information that you have provided. I have gone ahead and engaged another community manager to further review your thread.
Please continue to refer to this thread for any additional question or updates that you have regarding this situation.
Best,
Atlas
Charly_Amazon
Hello @Seller_80E1CRGHaFR1U
Thank you for contacting us.
Following up on this thread, have you been able to restore the access ?
If not, can you please provide the case number on which you mention, you have not received assistance ?
Thank you again,
Charly_Amazon
