"I haven't received my package yet,This makes me very helpless. Why did my package disappear?"

This is clearly someone who thinks they can pass as an English speaker.

Okay, so "Edward" messages me and says he didn't receive his package. I checked, shipped on Feb 28, delivered on March 1. Only it wasn't mailed to Edward, it was mailed to a lady at a street address. I looked up the address on google and it is a university research building. I called and left messages, I wanted to know how mail is received, and how it gets to the people who place the order. Come to find out the Lady is the head of purchasing and had ordered it for one of the scientists and he sent her a photo showing he had received the product, it had been received and already being used. No one there has ever heard of "Edward."

In the meantime, Edward is messaging me, insisting I give him a refund.

Here's what I don't understand. The lady checked her Amazon accounts and that order number does not exist in her account, nor has she been charged for the order on any of her company credit cards. But, the charge went through somewhere or I would not have received the order, right? She did place the order. She did receive the order but she hasn't been charged and she doesn't have the order in her Amazon orders. The Fraudster, Edward, (can I tell you his last name?) is insisting on a refund so somehow he'd get the money if Amazon were to refund.

Here's just some more info ... The address is for a University research building. No one lives there. He said: " My address is correct, I saw the photo, I passed there every day, but I never saw the package, I also asked my family and neighbors, they all said no, I have not received the package so far, the package may be lost, it has been too long, I no longer need this product, please refund me." Just a garbled mess, right? Sounds like a cut and paste from a "Scammer: How To Get Rich Quick" Youtube video. Family and Neighbors? He's just repeating what other sellers have told him to do when he scammed them. Check with family and neighbors. There are no family or neighbors at that building. He saw the picture? What, on google maps? How did he get the lady's name? So Weird! He's done this before. Last name Bessie. There are four accounts under that name on FB, all the same guy, all in Indonesia.

When I first started selling online in the late 90s, I got scammed four times. First time Russia and I turned Russia off. All of the other times Indonesia. I had it turned off but it came through my website and naive greedy little me (25 years ago) got so excited to see such great orders off my website! LOL. Always stolen credit cards that somehow got through Paypal but charged back a couple of months later. Anyway, I still can't see how this works. The Lady ordered and received the order. She wasn't charged. But somehow Edward is in control. How does he make money on the deal, even if he receives a refund didn't he also get charged somehow? When it happened to me on my website 25 years ago, I shipped them the product. Which they ended up getting for free but this one I don't get. I'm so confused. I see the scam. I don't understand the scam.

How many non receipts have I received where the buyer name is completely different from the recipient? Quite a few. How many were scams? I'll bet 99.999999%. Anyone recognize this guy's name? Did he do it to you too?

I don't want to hear nasty comments about how I'm not allowed to contact customers. I didn't. I called and asked how they receive their mail, the lady called me back and asked if there was a problem and was willing to talk. She has had fraud on six of her company cards but none in the last month. That she knows of. Could this guy be using one of the cards that has already been canceled? How is that possible.