On vacation mode is off still the listing status says inactive

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Seller_2zpcjoRz75y02

On vacation mode is off still the listing status says inactive

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due to this all my active listing says currently unavailable

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17 replies
Tags:Account Health, Deactivated, Seller Support
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Seller_2zpcjoRz75y02

Help would be very much appreciated @Michelle_Amazon@CR_Amazon@Danika_Amazon@Jameson_Amazon@Dougal_Amazon@Connor_Amazon

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Seller_rI7BZIczK8iAC

the listing status says inactive

Do you even have any listings with available inventory in your "Manage inventory"?

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Seller_kIukTwdhvntAp

"all my active listing says currently unavailable"

One thing in addition to what @Seller_rI7BZIczK8iAChas noted, is to double check and be sure that you have a quantity in the 'available' column in your inventory.

There was a post a while back where a file had been changed to show all ZEROS in there.

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Seller_dy0iaamuixQa3

I don't know if this will work for you or not. But some time ago, I couldn't even login into my account. So I ended up calling the buyer's contact number. In a few words, I told the agent and he transferred me to someone who answered the phone in person. Within a short while, he had my account up and going again. (I needed to get in to fill orders... thus the desperate move.)

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Seller_kKKUsYFb665Nz

This is very weird. I am facing the same problem. On the manage inventory section, I see my listings are Active, but when I go to product detail page, I do not see the listings active there or my seller name next to the item.

When I go to the 'account info' screen, my listing status is inactive as well in some marketplaces especially, US, MX and CA

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Seller_Tzdl2z37xOAz8

you need to wait up to 72 hours Until it's fully functional.

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Seller_tRVGwnjj1iRgB

Yet, they will still charge the monthly fee. Unbelievable how we're treated here

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Nano_Amazon

Hello @Seller_2zpcjoRz75y02

Thanks for reaching out to Amazon Forums. Could you please confirm whether you are still experiencing issues with having the US store as inactive? Also, Have you filed a case with our seller support team? If yes, could you please share the case number so I can review it?

I look forward to hearing from you.

Have a great day!

Nano

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