Need Help in removing Hijackers from my listing
Hello, Will you please provide me guidance on how to remove several hijackers from my brand listing? Do you have a contact I can use. Please help! Amazon Support is no help.
Need Help in removing Hijackers from my listing
Hello, Will you please provide me guidance on how to remove several hijackers from my brand listing? Do you have a contact I can use. Please help! Amazon Support is no help.
0 replies
Dougal_Amazon
Hello @Seller_EKQuvQJ1e0zvK,
My name is Dougal from the Community Manager Team and I would be happy to provide a few resources. Ultimately the process depends on what exactly the issue you are experiencing is; if your ASIN is being hijacked, in general, that means you are seeing someone else make changes to your brands ASIN. If you are seeing offers on an ASIN that you suspect are counterfeit or do not match the detail page, that is potentially a form of IP infringement. I did find that you had 4 accepted TM violations submitted through Report a Violation on Brand Registry. Please let me know if these addressed this concern or if you need further assistance.
Here are a few resources that would help with determining the type of infringement and how to properly report
- Intellectual Property for Rights Owners help page is the most complete resource that describes the different types of infringement and the process to report with do's and don'ts as well as other great info
- Using the Report Infringement form
- Report an intellectual property violation Seller University video
Please let me know if you have any other questions.
Best, Dougal