Hi there @Seller_6wluGvy1yCaDB

My name is CR and wanted to hop in here to see if I can get some additional information here. Do you have additional details to the issue you are facing here? If you have not already, please do reach out to Seller Support by following this link. If you have done so already, feel free to drop the case # below of your recently opened case and I'll be happy to take a further look there and review any correspondence provided up to this point.

Since I am unsure and you mention your invoices, I wanted to provide a few resources below to review in case this addresses your issue:

• Guidelines to Sourcing
• Sourcing Playbook
• Invoice Requirements
• Letter of Authorization

I'll hang tight here for your reply as well.

CR_Amazon