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Seller_CiN1ubsJVOlr1
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Seller_TZ681bra2MpoS
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Seller_Oa8mKcmspO6fB
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Seller_CiN1ubsJVOlr1
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Ama WHAT?
by Seller_CiN1ubsJVOlr1

Amazon is running a big scam in its return, I send 10kgs of item and I get back 100 gram stick back but delivery charge was charged for 10kgs!

?????

But lets break it down, my procurement cost of the item was just 200 rupees, however the delivery cost was 370 one way + 370 back, but I did not get 10kg back, yet on the label it was written "10kgs"! Who actually benefited the most in this case? AMAZON! besides I do not know what will someone in amazon shipping do with 10kg of manure, I hope amazon warehouse has a lot of plants and they give it to them LOL

Even if I file a Safe-T Claim, I will get back maybe 100-200 back, but in reality I lost 370+370+200!

What can I do now? Keep selling here and hope for a profit one day? huh?

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Seller_Kt2w4sWsQa4QH
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Status update of orders
by Seller_Kt2w4sWsQa4QH

Status of Order scanned by delivery partner on his device can be updated before the date of picked slot by amazon server

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Seller_TZ681bra2MpoS
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Easy ship Pickup never happens, only option /suggestion we have to fill the form, still nothing happens, Orders get cancelled!!.

But If same things happens with self shipment we will be charged heavily and our performance metrics are effected and so many actions will be taken.. where is the justice here. everything is favorable to amazon.

we are working very hard to get orders but finally we are ending up nowhere

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Seller_PpV3o7NmyXRUB
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Hello Fellow Sellers,

Many of us are facing incorrect weight and dimension charges, leading to unfair overcharges. I have personally raised multiple cases with valid proofs through the Clawback Reimbursement Form, but there is no response. Instead of properly investigating, Amazon simply closes the case without explanation.

When we follow up using the case ID, the support team just tells us, "Your case is rejected," without giving a proper reason or solution. This is extremely unfair because we are suffering huge losses due to these incorrect charges, and there seems to be no accountability.

The EasyShip team is imposing rude and unfair terms, and the Amazon support team is not taking seller concerns seriously. Many sellers are losing hard-earned money due to incorrect weight and dimension calculations, and our complaints are being ignored.

📢 I urge all sellers to check their weight & dimension charges and share their experiences here. We need Amazon to take action and ensure transparency in these fee assessments.

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Seller_Oa8mKcmspO6fB
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Pick up boy didnt come!!!!!!!
by Seller_Oa8mKcmspO6fB

Hello Everyone,

I am a new seller and was very excited to start my amazon journey, but unfortunately within 3-5 days i had the worse experince. I received good number of orders and kept the orders ready but the pick guy never showed up. I called him plenty of times every day but he never showed up and kept saying *I am coming in an hour or so*. This repeated for 3 days continously.

Now my every order is getting cancelled due to issues with Easy Ship pickup service.

I have raised this issue through seller support, but each time the only solution offered is a refund of cancellation charges.

My accountis at risk for deactivation now and they even charges for cancellation.

Please take this issue seriously and resolve it urgently. It’s demotivating and frustating for new sellers who are trying to grow their business sincerely.

What are the other options for such cases? Why can't amazon provide quick solutions for such cases?

Please support!!!

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Seller_JGB9931Ojj4LF
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Pickup not done
by Seller_JGB9931Ojj4LF

My product is not picked for 2 days. Any one gone through this can resolve my issue

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Seller_r4FCl9o12IhkF
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self ship
by Seller_r4FCl9o12IhkF
Amazon replied

i want to sale some of my product in my local city only and i created new Template self ship and set pin code to my region only but im geting easy ship order from other pin codes

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Seller_cwmPAcEtcElZ0
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Hello,

My orders are being automatically marked as “picked up” without any delivery person actually coming or calling. I’ve already filled out the form to report this issue, but no one has contacted me yet. Customers are now requesting refunds because of this. Please advise on what I should do to resolve this urgently. The same issue is happening when I try to send products to the FBA warehouse

I contacted customer service but no luck so far

Thank you.

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Seller_If3K3wNkf8XKf
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easy ship charged me wrongly
by Seller_If3K3wNkf8XKf
Amazon replied

I got my first order on Amazon. i scheduled that order and while doing that my package was charged rupees 143.90. Whereas it should be rupees 76.70 only.

its actual weight 370g and dimensions are 36cm*13.5cm*13.5cm.

I calculated its volumetric weight is 36*13.5*13.5= 6561

=6561/5000=1.3122g

So fee with gst must be 76.70

but they are charging 143.90

And its easy ship calculator also has mistaking in volumetric column there is 5 instead of 5000 in division. Whereas 5000 is showing everywhere in detail page of ES feature and fee.

Please solve this concern soon.

waiting for early response.

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Seller_vOUTyqee9vX4E
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Hello sellers,

i'm currently facing an issue with the easy ship facility provided by amazon. i got decent orders via easy ship but on 9th may easy ship has been disabled and all my listings shows this item is not delivered to this pincode and we checked that all pincodes are not servicable accross india and if we choose self ship we can deliver the orders. we had raised a case for that o seller support and they first told us to update the restock date, we had updated that but the issue remains same and till then we had not received any update from seller support instead they just tell us that they do not have any appropriate answer for that. we are stuck in a mess, like if we choose self ship we have to pay 45+gst on 249rs product as a closing fee and easy ship has not been enabled.

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