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Seller_qoWFGhVV06SK0

Action Required: Verify your Selling on Amazon account

On June 11th,I had received this notification from Amazon:

img

Then I followed the email prompt and clicked the link, hoping to submit documents to prove my identity information. However, to my surprise, it only entered the account info page, and there was no button to submit documents or click to reactivate the account on this page. For this reason, I sought help from Amazon's customer service, but they were unable to help me solve this problem.

I contacted the account health support team through the yellow button in my account health, but the phone kept playing music and no one answered

I need help!

44 views
7 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
00
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user profile
Seller_qoWFGhVV06SK0

Action Required: Verify your Selling on Amazon account

On June 11th,I had received this notification from Amazon:

img

Then I followed the email prompt and clicked the link, hoping to submit documents to prove my identity information. However, to my surprise, it only entered the account info page, and there was no button to submit documents or click to reactivate the account on this page. For this reason, I sought help from Amazon's customer service, but they were unable to help me solve this problem.

I contacted the account health support team through the yellow button in my account health, but the phone kept playing music and no one answered

I need help!

Tags:Account Health, Deactivated, Seller Support, Suspended
00
44 views
7 replies
Reply
0 replies
user profile
Seller_4zBzdtgCyS9EI

user profile
Seller_qoWFGhVV06SK0
and there was no button to submit documents or click to reactivate the account
View post

uhm...Have you clicked on a link to start verification??

00
user profile
Atlas_Amazon

Hello @Seller_qoWFGhVV06SK0

user profile
Seller_qoWFGhVV06SK0
it only entered the account info page, and there was no button to submit documents or click to reactivate the account on this page
View post

Thank you for the information regarding what is occurring on the account as of now. I understand that when you select the begin verification, the link directs you to the account information and it does not have any information available.

I have gone ahead and engaged another community manager to further review this situation. Please continue to refer to this thread with any future questions or updates on the situation.

Best,

Atlas

00
user profile
Seller_rrDCjwfpP1gUa

Hello, I have the same issues. I'm waiting for your update information. Thank you

00
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user profile
Seller_qoWFGhVV06SK0

Action Required: Verify your Selling on Amazon account

On June 11th,I had received this notification from Amazon:

img

Then I followed the email prompt and clicked the link, hoping to submit documents to prove my identity information. However, to my surprise, it only entered the account info page, and there was no button to submit documents or click to reactivate the account on this page. For this reason, I sought help from Amazon's customer service, but they were unable to help me solve this problem.

I contacted the account health support team through the yellow button in my account health, but the phone kept playing music and no one answered

I need help!

44 views
7 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
00
Reply
user profile
Seller_qoWFGhVV06SK0

Action Required: Verify your Selling on Amazon account

On June 11th,I had received this notification from Amazon:

img

Then I followed the email prompt and clicked the link, hoping to submit documents to prove my identity information. However, to my surprise, it only entered the account info page, and there was no button to submit documents or click to reactivate the account on this page. For this reason, I sought help from Amazon's customer service, but they were unable to help me solve this problem.

I contacted the account health support team through the yellow button in my account health, but the phone kept playing music and no one answered

I need help!

Tags:Account Health, Deactivated, Seller Support, Suspended
00
44 views
7 replies
Reply
user profile

Action Required: Verify your Selling on Amazon account

by Seller_qoWFGhVV06SK0

On June 11th,I had received this notification from Amazon:

img

Then I followed the email prompt and clicked the link, hoping to submit documents to prove my identity information. However, to my surprise, it only entered the account info page, and there was no button to submit documents or click to reactivate the account on this page. For this reason, I sought help from Amazon's customer service, but they were unable to help me solve this problem.

I contacted the account health support team through the yellow button in my account health, but the phone kept playing music and no one answered

I need help!

Tags:Account Health, Deactivated, Seller Support, Suspended
00
44 views
7 replies
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user profile
Seller_4zBzdtgCyS9EI

user profile
Seller_qoWFGhVV06SK0
and there was no button to submit documents or click to reactivate the account
View post

uhm...Have you clicked on a link to start verification??

00
user profile
Atlas_Amazon

Hello @Seller_qoWFGhVV06SK0

user profile
Seller_qoWFGhVV06SK0
it only entered the account info page, and there was no button to submit documents or click to reactivate the account on this page
View post

Thank you for the information regarding what is occurring on the account as of now. I understand that when you select the begin verification, the link directs you to the account information and it does not have any information available.

I have gone ahead and engaged another community manager to further review this situation. Please continue to refer to this thread with any future questions or updates on the situation.

Best,

Atlas

00
user profile
Seller_rrDCjwfpP1gUa

Hello, I have the same issues. I'm waiting for your update information. Thank you

00
Follow this discussion to be notified about new activity
user profile
Seller_4zBzdtgCyS9EI

user profile
Seller_qoWFGhVV06SK0
and there was no button to submit documents or click to reactivate the account
View post

uhm...Have you clicked on a link to start verification??

00
user profile
Seller_4zBzdtgCyS9EI

user profile
Seller_qoWFGhVV06SK0
and there was no button to submit documents or click to reactivate the account
View post

uhm...Have you clicked on a link to start verification??

00
Reply
user profile
Atlas_Amazon

Hello @Seller_qoWFGhVV06SK0

user profile
Seller_qoWFGhVV06SK0
it only entered the account info page, and there was no button to submit documents or click to reactivate the account on this page
View post

Thank you for the information regarding what is occurring on the account as of now. I understand that when you select the begin verification, the link directs you to the account information and it does not have any information available.

I have gone ahead and engaged another community manager to further review this situation. Please continue to refer to this thread with any future questions or updates on the situation.

Best,

Atlas

00
user profile
Atlas_Amazon

Hello @Seller_qoWFGhVV06SK0

user profile
Seller_qoWFGhVV06SK0
it only entered the account info page, and there was no button to submit documents or click to reactivate the account on this page
View post

Thank you for the information regarding what is occurring on the account as of now. I understand that when you select the begin verification, the link directs you to the account information and it does not have any information available.

I have gone ahead and engaged another community manager to further review this situation. Please continue to refer to this thread with any future questions or updates on the situation.

Best,

Atlas

00
Reply
user profile
Seller_rrDCjwfpP1gUa

Hello, I have the same issues. I'm waiting for your update information. Thank you

00
user profile
Seller_rrDCjwfpP1gUa

Hello, I have the same issues. I'm waiting for your update information. Thank you

00
Reply
Follow this discussion to be notified about new activity