Not approved to sell some of own products with my own brand
My brand is registered with the trademark office and approved by Amazon, I have a storefront and all that. My seller account is connected with my brand account and shows that I can sell with my brand in 8 countries.
I have been selling about two dozen ASIN for years under my brand with no problems. Now, all of a sudden, I get a "not approved" and two of my products got inactivated (two of my most popular ones). All my other ASIN are fine
When I go to Catalog and try to request approval (from myself), it says "We are not accepting applications to sell"
as usual, seller support is useless, opened a case and all I got was a suggestion to go to the catalog and request approval.
29 replies
Tatiana_Amazon
Hi @Abucu_LLC,
Can you share that case ID with me? I can take a look and try to help escalate if this is an ongoing issue.
Thanks,
Tatiana
Tatiana_Amazon
No problem! Thanks for bringing your questions to the forums!
Seller_X182LEO8hLsfu
Hi Tatiana. My product that I reported earlier, which was approved, has now been restricted again. I opened up a new case (12874263601). If you have any time could you please take a look at this? Thanks.
Tatiana_Amazon
Hi @Seller_X182LEO8hLsfu,
Since this thread is a bit old and in the interest of the OP, can you create a new discussion regarding this issue? Go ahead and tag me in the discussion (@Tatiana_Amazon) and I'll follow up there.
Having a new thread will also guarantee that we will be able to dedicate our focus to your issue.
Tatiana
Seller_X182LEO8hLsfu
Hi Tatiana. Thank you for replying. The restrictions have been removed (again). Thanks for all your help.
Tatiana_Amazon
Glad to hear it! If you come across anymore issues, definitely feel free to create a new discussion and tag me in it!
Seller_X182LEO8hLsfu
Hi Tatiana. I had another issue which I created a new discussion for. I tagged you in it, but I'm not sure if you saw it. The title of the discussion is "Listings missing browse node and I am struggling to fix it."
Tatiana_Amazon
Hi @Seller_X182LEO8hLsfu,
I saw your new discussion. Thanks for the tag! It looks like @Blake_Amazon will be along shortly to help out on the new thread!
Tatiana
Seller_ujScHTwvcsrwf
Did the brand on those listings get changed/hijacked?
