USPS recycling and reusing tracking numbers
Not sure if it's just my luck but for 2 orders, seems USPS labels purchased through Amazon have been recycled for items (not mine) that were delivered some time ago in the recent past. Going to assume I'm out of luck on getting a refund because they show as delivered by USPS.
Happy Monday... :(
USPS recycling and reusing tracking numbers
Not sure if it's just my luck but for 2 orders, seems USPS labels purchased through Amazon have been recycled for items (not mine) that were delivered some time ago in the recent past. Going to assume I'm out of luck on getting a refund because they show as delivered by USPS.
Happy Monday... :(
223 replies
Seller_qjC9zfgzs3Vpr
This happened to over 100 of my orders today. I had to refund all the labels, repurchase them, and then send the new labels via UPS. This issue is so severe that I’m surprised Amazon even allows us to purchase USPS labels in the first place.
Seller_4HsL3GZbyDLea
Amazon:
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Seller_mP8cPFNXOoySV
Issues of recycled USPS TrackingIDs persist into today, 2-26-2025. Amazon Shipping Services Buy Shipping issued/assigned a USPS TrackingID (9300120111412395416265) which reflects as CURRENTLY ACTIVE FOR AN IN-TRANSIT ITEM WITHIN THE USPS TRANSIT SYSTEM.
TrackingID 9300120111412395416265 was assigned to OrderID 114-4415222-9646612, with Purchase-date Wed, Feb 26, 2025 to a Ship-to Address in Ruidoso, NM 88345. USPS tracking reflects TrackingID 9300120111412395416265 is currently active within their for another package in-transit having most recently "arrived at the PHILADELPHIA PA DISTRIBUTION CENTER origin facility on February 26, 2025 at 2:50 am. The item is currently in transit to the destination."
Apparently not only previously used but also currently ACTIVE TrackingIDs are being recycled/assigned within Amazon Shipping Services for USPS Ground Advantage shipping.
Seller_iBBg2u3RlFGBY
Getting destroyed by customers today. Not a good look Amazon.. fix it.
Seller_roNdLQpqbVoOH
Unbelievable.
This needs to be highlighted so that Amazon understands the full extent of this debacle.
KJ_Amazon
Our teams are continuing to investigate these reports and work to find solutions, and I am continuing to share seller cases and issues with those teams. I understand that this has been a frustrating experience, and I am continuing to follow up with the relevant teams and will share an update tomorrow.
I see that some sellers mentioned having A-to-Z Claims filed as a result of this issue. If those sellers can share those Case or Order IDs, that would be appreciated.
KJ_Amazon
Seller_yaiA7VvFLkPxx
It's not funny to send you a list of all orders, I will send you some of the track numbers in which there are problems and see these orders
9300120111412386891484
9300120111412386880778
9300120111412386876184
9300120111412386883724
9300120111412386876993
9300120111412386868585
9300120111412386877006
9300120111412386873565
9305520111411062171684
9300120111412386863955
9300120111412386876986
9300120111412386863948
9300120111412386883700
9300120111412386880495
9300120111412386884042
9300120111412386858029
9300120111412386883717
Seller_pAqkHLGGFCun1
Order I.D. - 112-6106586-8109054
Lost a-to-z claim even though I followed all procedures for protection.
Seller_5ttu1AKpRj26d
I GOT A ORDER - Order ID: # 114-7605509-2560223 on February 25, and WE BUY THE USPS LABLE FROM AMZON according to the information of amazon it was to be delivered was supposed to be delivered to CAMARATC C29400 NEW CASTLE, DE 19726-9004 today i got a email form the customer when checking the delivery status on the USPS website using tracking number 9300120111412392243611, I found that the package was supposedly delivered to a different address on February 11. HE IS ASKING How is this possible if I only placed my order on February 25? AND DELIVERD ON FEB11
Seller_uuiUJi7rf0fpY
@KJ_AmazonFYI, we had one of the packages that was shipped on 2/24 delivered today. Once it was delivered, all the back tracking updated since the 24th. You can still see a remnant of the old tracking at the very bottom. It does seem Amazon tracking on the order page is showing updates, it's just not on the USPS site for us until it is delivered. This was for order 112-1294260-9232224
KJ_Amazon
Thanks for sharing that update @Seller_uuiUJi7rf0fpY. I checked some other reported shipments and did not see that same combo-tracking, but it's obviously interesting and I am keeping an eye out for more examples.
Seller_8WD90AQIKKxcQ
We've had this issue with 6 orders so far in the past month. Getting out of hand.
Seller_QMIvrSsdBmeXx
SAME ISSUE HERE! i keep getting customer MESSAGING ME "The tracking id shows delivered to wrong state and city. The tracking also shows that order was dispatched before I actually ordered so the tracking id is not right. Please cancel this order and issue full refund." THEY WANT THEIR REFUND! NOT A GOOD LOOK
Seller_xlf3vF516IRli
i dont know who Abraham D. is at Seller Support but he keeps CLOSING MY CASES WITH STUPID OFF TOPIC ANSWERS to my case!! i keep having to reopen the case and then he responds with another off topic answer that has nothing to do with my case. PLEASE tell the INTERNAL TEAM to not let this terrible no good dumb as a brick agent in SS to stop replying to cases and closing them as answered to get his case count up. its screwing with the process and ability for the internal team to help fix this VERY REAL VERY MAJOR problem.
[Moderator Edit: Removed Inappropriate Comment]
Seller_N2QyvHL8MOLEj
spoke to veeqo today and they are aware of the issue .their IT TEAM is working on it
Seller_ORQtG7VJkFtXK
I've seen this also. Seems to me to be a USPS issue and not Amazon...?
