A GTIN exemption is required
Hello,
I am trying to upload a new product without a GTIN.
I was told I needed a permit, so I clicked the "Apply now" button.
My application was immediately approved and it was written "Your selling application is approved".
I returned to the product page, indicated that I wanted to upload a product without a GTIN, and the problem was not resolved. Like this in your city 5 or 6 times and each time it tells me that my request has been approved, but nothing changes.
Can anyone help me or tell me what I'm doing wrong?
Thank you
0 replies
Seller_NbYSGJ8Tehgbv
If you were already approved, I suggest to go do something else for 30 minutes. Then come back and see if it worked.
Cooper_Amazon
Good Evening @Seller_ZXuBfwpwjSquD - I wanted to check in on your thread and see if you still required assistance regarding your concerns around listing an item with GTIN exemption.
If you have already worked with Selling Partner Support to try troubleshooting this issue, I’d be happy to start investigating if you could provide me with the case ID.
If the issue is already resolved, please disregard this message and have a wonderful week. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Afternoon @Seller_ZXuBfwpwjSquD,
Our internal team has reached out to you on CASE ID 15876742961 in regards to your concerns around listing an item with GTIN exemption.
Feel free to follow along with CASE ID 15876742961 and check in to see if there are any actions you might need to take to move the case along. Thanks for writing into us on the forums and please let me know if you have any additional concerns about the outcome of the case once it has been resolved.
Sincerely, Cooper_Amazon
