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Seller_S0yQY4DchEMmf

Amazon Customer Service

Amazon Customer Service is telling customers not to do returns just file A to Z claims works faster? what's up with this two of our customer reported these to us last week. Contacted Amazon they have done nothing.

Thank you for supporting veterans

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Account Health
Tags:Account Health, Deactivated, Seller Support, Suspended
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Dougal_Amazon
In reply to: Seller_S0yQY4DchEMmf's post

Hello @Seller_S0yQY4DchEMmf,

My name is Dougal from the Community Manager Team and I would be happy to look deeper into this for you. I expect that customer service is directing buyers in the same way as is provided in the Amazon.com Returns Policy. If you can provide a case ID where you have contacted Amazon I will review and provide additional detail/guidance as needed.

Best, Dougal

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