My order has not been picked up for two days. And I have been trying to contact the agents continuously since the last day but they are not giving any reply. If this continues, how will we work? We will have to stop work on Amazon.
My order has not been picked up for two days. And I have been trying to contact the agents continuously since the last day but they are not giving any reply. If this continues, how will we work? We will have to stop work on Amazon.
My order has not been picked up for two days. And I have been trying to contact the agents continuously since the last day but they are not giving any reply. If this continues, how will we work? We will have to stop work on Amazon.
My order has not been picked up for two days. And I have been trying to contact the agents continuously since the last day but they are not giving any reply. If this continues, how will we work? We will have to stop work on Amazon.
15 replies
Seller_DbqtMhfmVItmP
[Moderator: content removed as per Community Guidelines]
Noor_Amazon_
Hi @Seller_i3CqPdeKP4tQD,
Are you using EasyShip service? If yes, have you already filled the relevant Form?
Noor
Seller_tSyJl1hSGXLqe
You are not alone :) I am on easy ship as well facing the same issue. its been a month on amazon and this issue doesnt get resolved. the only resolution you will receive is 'Fill the form and someone will pick the next day' but no one ever shows up and eventually the order gets cancelled. I have been looking for a resolution but i have started giving up hope on resolution part from amazon.
Seller_sdnmub3qwGtRa
सर आप सेलर सेंटर पे कॉल करके मिस पिक अप का फॉर्म फिल कीजिए आपकी अकाउंट हेल्थ खराब नहीं होगी और कंप्लाइन कीजिए आपको जरूर हेल्प मिलेगी - your friend (nishchay enterprise)
Seller_HXtcncnxxg1xF
IT is the best thing that your orders are not picked. because NEW sellers please stop doing business here. WORST EXPERIENCE.
MY experience:
Out of 94 delivered orders , 6 orders are returned , where customer took product and money both.
1 customer is Very unique.
the customer got product on 7th may 2025.
customer complained on 28th may 2025 , saying order not received and got both money and product.
Just think customer order on 27th april 2025, customer got product on 7th may 20255, customer claimed return on 28th may 2025 and got both product and money.
ARE U BE ABLE TO DO THAT ? JUST THINK.
order id 408-3900421-6431563
Noor_Amazon_
Hi @Seller_HXtcncnxxg1xF,
I saw you replied to many threads with the same comment, I've moderated them in order to avoid duplications. Please follow-up on this one for this specific case.
What actions have you taken so far regarding the Order 408-3900421-6431563 ? Any case IDs that I can check? Any ongoing claims?
Regards,
Noor
Seller_HXtcncnxxg1xF
zero help from amazon seller support.
bhagwan bharose hain sab.
all my products were not returnable category products. so customer support team just loot money from my account and donated them to customers.
i believe CONSUMER court is the only option to get back my money.
Noor_Amazon_
Hi @Seller_HXtcncnxxg1xF,
To be able to actually help, I need the details. By "zero help" you mean you haven't contacted Seller Support at all?
If not, please share the Case ID as requested in my previous reply as well as any ongoing claims related to this Order.
Regards,
Noor
Seller_HXtcncnxxg1xF
by zero help meaning that customer support team has the power to deduct money from my account wihtout any reason , seller support team dont have the power to return the money deducted.
i dont do anything wrong. Customer ordered product , i packed them and hand over to delivery guy.
Customer false complaining .
and my money is deducted.
Since my products are not returnable so neither i get back my products nor i will get my money .
Noor_Amazon_
Hi @TUSHAR_AGENCY ,
You can check the policies related to Returns and Refunds, including the scope of the Support team through this Help page
If you believe the deduction should be reimbursed to you, please checkout the SAFE-T claim eligibility and if you meet the criteria you can file a SAFE-T claim.
For further inquiries, feel free to start a thread mentioning the details so the Community Managers can help.
Regards,
Noor
