Rejected by buyer
Orders that are rejected by customers are increasing day by day. Most of them are COD orders. This is frustrating. Amazon should stop COD service or make sure that customer wants the product.
Rejected by buyer
Orders that are rejected by customers are increasing day by day. Most of them are COD orders. This is frustrating. Amazon should stop COD service or make sure that customer wants the product.
Seller_8t1Lz2hVpX7Gw
COD Option should be removed and shipping charges should not be refundable.
0 replies
Seller_WCALexiE1EASi
absolutely, we are facing the same problem,
Seller_QFBJtuworo0Rd
Yes you are right, Amazon should take steps to remove the bogus buyer.
Seller_YsuENPiMtIdKi
Same, paying about 7000rs/ month in shipping and handling for this nuisance
Seller_YhSKLyjwpEOkr
Buyer become fraud now i sold a tshirt which size is xxl & buyer is saying it looks smaller than xl i mean how can it be possible ?? Ridiculous reasons from buyer + day by day rejected orders are also increasing
Seller_RMSr65KkZsxFB
Really frustrating. we have also been facing the same issues, Almost 50% COD orders are rejected by buyers. Amazon should act on this.
Seller_1m2E3kgaO4jE9
there is nothing to do with the same, we better opt out from amazon easy ship and make our shipping as self shipment use third party apps like shiprocket they are very much easy to use and automated process is also making hassle free work.
we can save more money with the same and seller who are facing issue of cancellation and rejection or fraud customer orders got very much relief by self shipment as now door to door pickup and good tracking data provided by third party services are very good and they also call to customer prior to delivery so they can do delivery in first attempt also they are having features like COD or reverse pickup so you dont have to worry for the reverse pickup.
those who are facing such problems there is only one solution opt out from easy ship, it will drop your business by 10 to 15 % initially but whatever business you got is pure business with good profit also.
in Every Festival or in Sales we bear very good quantity in return its because of amazons policy of COD and Replacement or Refund,
Amazon and all other Online platform must deactivate COD and Return and Refund Option on those Products which are sold in Sales period and there will be charge of 10 to 15 % from customer pocket if they wanted to return the product or take at least 50% of Product Value in advance as an security deposit for each orders under Rs.1000/- so the fraud Customer fear for doing such things, amazon must cancel duplicate orders from customer by automated process like flipkart do so it will save time and money of seller.
there is no future if the online platform will continue to give customer base services and ignore to sellers satisfaction, many sellers drop from online platform because of frustration and harassment done by both customer and amazon policy, customer use every loop hole available and seller has no any rights and stop power to make loss.
we got good number of sales in Events but as and when the events got over we also receive more than 30% products in return as customer rejection. so think twice what you earn?
You are not earning online platform is Earning Pure profit from fees and Shipping Charge you are just doing Rolling of funds not more than that.
Seller_B2enq4RVLRvjF
all the seller really face this problem
most of the order are by fake customer…
Seller_yyQYXyGOrNNrl
Had a customer reject the package a few days ago. Now, i’ve recd the order from him again. Don’t know if its bogus customer or bogus ATS. Anyway, customer is king, i am his slave and AMazon is the priest in between us that stashes his money away
Seller_FRlqOzz9d7uaU
genuine problem. How can a customer rejects a product even without trying it
Seller_JceF6uT7yPhWU
Yes ,this is frustrating and many buyers received refund but not returning products.Amazon should take steps to stop this kind of fraud with sellers else it can be harmful for them in long term.
