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Subject: ATS Pickup Not Available in Pincode 611001 – Request for Resolution
Dear Amazon Seller Support,
I have been an active seller on Amazon for the past 5 years, operating from Pincode 611001 (Tamil Nadu). Recently, Amazon Transportation Services (ATS) has stopped pickups in this area without any official communication. As a result:
I cannot use Easy Ship for order fulfillment.
Some of my listings now show as “cannot ship to this pincode”, impacting sales and customer experience.
I contacted the local ATS team who said they are unsure when services will resume.
I request the following:
Official confirmation on whether Easy Ship is temporarily disabled in 611001.
A timeline or update on when the service will be restored.
A workaround or manual override to allow Easy Ship for my listings.
Please escalate this case to a senior support executive or account manager if required, as this is seriously affecting my business.
Thank you,
