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Seller_uap4ea9oFF2Ba
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The Amazon to stop the 10-day return/replacement policy. Many customers are using the products and then returning or replacing them, which is really disappointing and unfair.

In this scenario, only Amazon and the customers benefit, while sellers end up facing losses due to misuse of the return system.

A same-day replacement policy should be implemented instead — this would prevent misuse while still protecting genuine customers.

40 votes
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15 replies
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Seller_ZQmdBzDEvHN1t
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Plz callme team' Amazon

Big This is a very big problem. Someone is posing as a seller or buyer and placing fake orders on my account.

ए There is a buyer named Ankit, he placed the order but it was not delivered and a fake rating was given on it.

AnAnd now he has placed another order for the same product with a maximum quantity of 30. I messaged the Amazon team and called for help but got no response.

AAnd lastly I had to cancel that order due to which payment (-3185) is credited to my account. I am telling you why don't you secure the Amazon fake order, you can't make me pay for it. You cannot make payment through me, please pay attention, please clear this post, thank you team Amazone

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Seller_SQn5trZ0jhDbv
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I want to know is there any special permission - to sell this item as other sellers already selling in amazon india against the fssai act.

Whom to contact in amazon india?

please check below listings

Vit D3 5000 IU/200Iu/60,000IU

B0774RSLNT

‎B0D948CKX2

B0CH13WNFT

B09H6XXP13

B0FW5CL34G

B0FCYR46T4

B0CH38KFC9

B0F2HZJ24W

B0FPRBBZLQ

all above asin are exceeding RDA but still they are selling in amazon, even one item mentioned 833% ofRDA in their image itself (check attached screen shot).

For this query no answer in seller support.

1 vote
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65 views
2 replies
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Seller_td894bfIRdFdD
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Wrong product received
by Seller_td894bfIRdFdD
Amazon replied

I delievered a product using easy ship, but it was cancelled by the the byer and product was returned to me, wrong product received to me.

1 vote
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215 views
2 replies
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Seller_xmwRkEFXq4nvs
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Follow-up on Product Compliance Request
by Seller_xmwRkEFXq4nvs
Amazon replied

Dear Amazon Support Team,

We would like to bring to your attention that we have already submitted all the required BIS certificates, product images (with compliance stickers properly affixed), and box details for your review.

Previously, the ASIN in question was temporarily removed due to a compliance request but was reinstated after we provided the necessary documentation. Unfortunately, the same issue has occurred again, and the product has once more been marked as non-compliant.

We kindly request you to review the submitted documents and assist us in reinstating the ASIN at the earliest.

Ticket ID: 11618765362 ( For pack of 2) , 11507056822 ( For pack of 1)

1 vote
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144 views
5 replies
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Seller_ZgCdvbqtC0Ngz
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The delivery service is not good
by Seller_ZgCdvbqtC0Ngz
Amazon replied

SHAH BEAUTY hello sir today I have getting one of the buyer message about not get their product. I have dispatched the product 15 days before and I dispatched my all orders on the next day when I get it as I have acquired easy ship. Definitely their is the mistake of amazon delivery service.please resolve this problem

1 vote
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164 views
4 replies
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Seller_p2duXhyrIbCr4
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fraud during transport
by Seller_p2duXhyrIbCr4
Amazon replied

I am writing to bring to your attention a serious issue we are facing with our shipments.

Recently, we have noticed multiple cases where our parcels are being tampered with during transit. The polybags are torn (fata hua) and half of the items are missing by the time they reach the customer. This is creating negative customer experience, financial loss, and potential account health issues for us as sellers.

4 votes
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105 views
6 replies
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