Dear Amazon Seller Support Team,

I am writing to bring to your urgent attention a recurring issue that is severely impacting my business.

Once again, I have encountered a fraudulent return. I originally sent a pure copper product to a customer, but the returned item I received was completely different and of no value. I raised a SAFE-T claim for this, but unfortunately, it was rejected due to the claim limit being exceeded.

As a genuine seller, this situation is deeply discouraging. These repeated incidents of return fraud are not only harming my business but also causing significant financial losses. I have always trusted Amazon’s commitment to fair treatment of sellers, but I am beginning to lose faith in the system due to lack of support in such matters.

If Amazon is unable to take appropriate action or offer a fair resolution in such cases, I may be forced to consider shutting down my store on the platform. I sincerely request that my concern be escalated and reviewed again, considering the circumstances and supporting evidence I can provide.

Please look into this matter at the earliest and help restore my confidence in the marketplace.

Sincerely,

K.N CREATION

Hello Sellers & Amazon Team,

We include a standard 9V Zinc Carbon battery (Nippo Gold Extra Heavy Duty) in an educational kit listed on Amazon. The battery is not sold separately, only bundled with the kit.

To comply with Amazon's Dangerous Goods (Hazmat) regulations, we submitted an official SDS provided by the manufacturer, but it was rejected with the status:

"Not classified: Unable to classify. A valid SDS is required for any and all chemical-based products..."

We’ve already ensured:

The SDS is brand-specific and up-to-date

The battery is standard, non-spillable, and not hazardous under normal conditions

All required battery attributes (cell type, weight, packaging) are filled in compliance documents

Despite this, the submission was rejected without clear reason, and Seller Support hasn’t provided any actionable solution.

We'd appreciate help on:

What specific format or content is expected in an SDS for such standard Zinc Carbon batteries?

Is there a pre-approved SDS template Amazon accepts for educational kits that include non-lithium batteries?

Has anyone else faced this issue for standard dry cell batteries?

Any help or insight from Amazon staff or experienced sellers would be greatly appreciated.

Thanks!

A massive fraud is taking place with Amazon return orders. Orders are being marked as "Return Complied" without customers providing the OTP.

In my case (Case ID: 10641401162), 100 of my orders were falsely marked as returned, even though I never shared the OTP with anyone, nor was I ever asked for it by an Amazon executive.

Additionally, when I visited Amazon’s warehouse, I found no security guard present, raising serious concerns about security and potential fraud. This issue requires urgent investigation and immediate action.

Hi,

Some other seller has used my Asin to map my listing and offering the product for cheap price , due to which they got buy box .. I have already applied for trademark and it is in pending status, I have done brand registry in Amazon … even though I have done brand registry , how Amazon allowing other seller to map my listing … this is completely a loop hole in Amazon … hijackers making use of this , my sale is completely blocked by the other seller, I have sent cease and desist message directly to hijacker seller , no response from them … I have ordered test buy for evidence to submit in report a violation form..until the test product arrive , I am helpless ! Can anyone from Amazon support can quickly take an action ?

AAp Amazon ko froud kehte ho mesho mai humne 12 lakhs ka kaand ho gya 3 month mai advertise karwane se order roj 250 aye woh b fake deliverd total 12 hue or product sab change ho kar aye 75 percent change huye product shadowfex delivery xpressbe month mai pata nahi kitna kaand hota hai sab se pehlay hum product kabhi b advertis naa karay jab karo ge toh cod order aye ge woh b bahut he or deliver ho ge nahi return he aye ge mere sab product kbaad ho gye