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The orders 402-4533451-8251547 & 402-8986374-4769917 were "Cash on Delivery" orders, same customer same address 1 month gap. The customer called and stated the " Product is not received "and took REFUND for the Money he did not pay. I do not understand, Amazon got the money from "Non-Customer" and refunded it to a Customer "who never paid". IS AMAZON CUSTOMER CARE DUMB OR WHAT??? To add to pain seller support has just refund Rs 90 for a Rs 445 product. For the second order also they are saying we will do the same. Amazon is a loss making platform riddled by its own policies and useless support system .

Amazon have automatically updated the prices by applying limited time deal . i want to remove the deal , kindly help with this

failed apob fix issue

Dear Team,

I am the registered member in Amazon since 3 months ago, But till date I didn't get any orders from Amazon kindly help to getting orders from amazon and correct me where i am going wrong help me to find the orders.

Thanking you Team.

If as a Seller we know a particular customer or from a particular Address repeatedly coming fake orders or Delivery address seems Fake, So in our best intrest we should get right to cancel such orders from Seller end & due to this action our seller account performance should not be impacted.

But if we are doing from our end so Amazon without verifying genuine customer they shows our account health has been impacted. If Amazon himself is unable to verify real or genuine buyer so they should in Sellers best intrest allow us to cancle such fake orders without impacting our Seller Health Account.

As a seller like me You all sellers also raise your same problem voice with me if you are facing similar problem while selling on Amazon platform.

so in a previous i did run some ads and got orders which are fake and got return for fake reasons haven't checked the payments section because it was customer rejected or some not customer return as the product is non returnable after seeing the payments section i got to know the on all the returned products or refunded orders i got charged 50 60rs + easy ship fee which is around 91 and the product cost , and after calculating the loss one refunded items is giving me loss of 188 to 250 rs defends on the sale amount and customer gets to keep the product also . and what i earn on per order is 30rs so no matter what the seller do amazon will always prefer them seller will always gona face the loss no matter either you sell on flipkart , meesho , amazon all are same the joke is they give reimbursement which is equivalent to 25% of the product cose

Some of my products were removed from Amazon due to a “Restricted Products Policy Violation.” Upon contacting Account Health Support, I was advised to modify the bullet points and descriptions in order to relist the affected listings.

However, the process that followed has been extremely frustrating and inefficient:

I attempted to update the product details through the usual listing interface, but the changes did not reflect. Upon raising this concern, I was instructed to make the updates via a flat file.

I complied and updated the listings using the flat file, but the changes still did not take effect. I was then told that I had used the beta version of the flat file and was asked to use the previous version.

After updating through the older flat file version, I contacted support again, and they informed me that it could take up to 48 hours for the changes to reflect. However, after waiting 49 hours, I followed up again and was told that I should have submitted a full update instead of a partial one.

When I requested to escalate the matter to a supervisor, I was promised a callback within one hour — which never came. At one point, a representative even disconnected the call abruptly.

Overall, this has been a significant waste of time. There appears to be no accountability within Amazon’s seller support team. Sellers are left entirely dependent on an unreliable support system, with no proper escalation path or grievance redressal mechanism. Whether support staff perform their duties or not, there is no oversight.

In contrast, platforms like Flipkart may have their own delays, but at least they ensure issues are resolved and value feedback. Amazon, unfortunately, seems to be moving in the opposite direction — towards a state of disorder and indifference.

This experience comes from a seller who has been operating on Amazon for over a decade, serving multiple states. For new sellers, the situation could be even more discouraging. Moreover, discontinuing selling isn’t always an option due to the financial implications of warehouse-linked GST registrations.

amazon is increasing its commission, why amazon forget that A company is running on the workers, not with the owner. Amazon didn't think about its workers/sellers. .

Now amazon increased its commission. Very unbearable. I request amazon to kindly decrease its commission, because A company runs with its employee, if a company forget to care their employees, then there's no so time, that one day amazon end.

Dear Amazon Seller Performance Team,

I hope this message finds you well. I am writing to formally request the reactivation of my seller account, registered under the name EVERHYPE.

I recently received notice that my account has been deactivated, and I would like to express my sincere intent to resolve any issues that may have contributed to this decision. I take full responsibility for ensuring compliance with Amazon’s policies and understand the critical importance of maintaining the integrity of the platform.

I am fully committed to adhering to all rules and guidelines moving forward and am willing to take any corrective actions necessary. Amazon has been an invaluable platform for my business to reach customers globally, and I am eager to continue contributing to the marketplace by providing high-quality products and excellent service.

Thank you for your time and consideration. I look forward to your guidance and to reinstating my account at the earliest possible opportunity.