Seller Forums
Sign in
Sign in
imgSign in
imgSign in

Recent discussions

Latest activityRecently createdMost viewedMost voted

Recent discussions

Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Seller_gAhPNiLrkfTcr
user profile
Seller_7zzk8udLrjPBx
user profile
Seller_42ROyRRHe4uPm
user profile
Seller_quowYShJAax8h
user profile
Seller_3l6irSs0lcM3C
user profile
Seller_YHtzhPCyYicGk
user profile
Seller_GqxEa7gCVFY72
user profile
Seller_GNFobfLs1qj5t
user profile
Seller_GNFobfLs1qj5t
user profile
Seller_QpMsoLQ0xLkQB
user profile
Seller_T9RGIG0a49XTN

Browse by category

Recent discussions

Latest activityRecently createdMost viewedMost voted

Recent discussions

Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile
Seller_gAhPNiLrkfTcr
user profile
Seller_7zzk8udLrjPBx
user profile
Seller_42ROyRRHe4uPm
user profile
Seller_quowYShJAax8h
user profile
Seller_3l6irSs0lcM3C
user profile
Seller_YHtzhPCyYicGk
user profile
Seller_GqxEa7gCVFY72
user profile
Seller_GNFobfLs1qj5t
user profile
Seller_GNFobfLs1qj5t
user profile
Seller_QpMsoLQ0xLkQB
user profile
Seller_T9RGIG0a49XTN

Welcome to Seller Forums

Browse by category

Recent discussions

Latest activityRecently createdMost viewedMost voted
pinPinned by community manager
user profile


⭐ TODAY: Monday, 30 June 2025 ⭐

👋 The Transparency Programme team is here to answer all your questions about protecting your brand from counterfeits, enhancing customer engagement, and gaining supply chain insights!


📢 How Today's Event Works:

  • Our team is actively monitoring this thread today
  • Post your questions in the comments below
  • We'll answer each question in the order received
  • Browse through previous Q&As - your question might already be answered!

🔍 Key Topics We Can Help With:

  • Brand protection strategies
  • Counterfeit prevention
  • Customer engagement tools
  • Supply chain visibility
  • Programme enrollment
  • Implementation support

💡 New to Transparency? Visit our programme page for a quick overview while you wait for your answer.


⏰ Event closes today - don't miss your chance to get expert advice!


#AmazonSellers #BrandProtection #TransparencyProgramme #AskAmazon

3 votes
0 votes
439 views
20 replies
Latest activity
user profile
Indiapost not available in shipping carrier
by Seller_7zzk8udLrjPBx

I also use India Post for my fulfilling my seller fulfilled orders and havent had faced issue till now. However for this one particular order I am unable to view Indiapost as a shipping carrier. Now I have physically shipped the order as usual but can't enter the tracking details. Customer will receive the order but I will be charged with a cancellation charge on the order. Please help

0 votes
0 votes
9 views
1 reply
Latest activity
user profile

Hello Amazon Seller Community,

I’m writing this post out of sheer frustration after exhausting all the proper channels, appeals, and communications with Amazon Seller Support and the Performance Team – but still receiving only generic, copy-paste responses with no outcome.

Let me explain my situation in full transparency, in the hope that someone from the Amazon team or a fellow seller who has gone through this can guide me.

🔒 Account Deactivation Notice

Several weeks ago, I received a notification from Amazon stating that my seller account was deactivated due to being “related to another account beginning with B J Electronic.”

This came as a complete shock because:

I have never opened, accessed, or even heard of this other account.

I am the sole proprietor of my business, and this seller account is my only Amazon account.

I operate with a dedicated laptop, fixed IP internet, and never shared credentials with anyone.

There are no shared addresses, banking details, or contact information with any other account.

🧾 I Provided Everything Amazon Asked For

In my initial appeal, I clearly explained that I have no connection with the said account. I also stated that this may be a false flag, possibly due to dynamic IP ranges, courier overlaps, or some algorithmic error.

I also offered and attempted to provide:

Business registration details

GST certificate

PAN card

Bank statement

Utility bills

But the frustrating part is:

⚠️ There is no option to upload documents.

How are we supposed to “prove” anything when no way is given to provide supporting proof?

📩 Asked for Contact of Related Account – No Reply

Since they claim my account is related to another, I requested the email or contact info of the so-called related account so I could check from my side and possibly resolve the confusion. I was told nothing.

If you accuse someone of being “linked,” at least give them a chance to investigate or defend themselves. But Amazon has refused to offer even basic transparency.

💸 Payment Is Still On Hold

Despite repeated appeals, my payments are still held – this is hard-earned money from genuine orders delivered to customers, not even disputed or refunded.

It’s been weeks now. I’ve followed every rule, maintained 100% order metrics, had great reviews – and now, without any wrongdoing on my part, my account is locked, my payments are frozen, and there’s no way forward.

😤 Generic Responses Every Time

Every response I receive is the same generic copy-paste email saying:

“You have been found related to another account. Please provide documentation. Do not open another account.”

This is beyond frustrating. I’ve already stated multiple times that:

I have only one account

I’m not related to anyone else

I’ve done nothing wrong

Yet the replies are just robotic, cold, and unhelpful. No review of my documents. No personal response. No clear instructions. No way to escalate.

❓Why Am I Being Punished Without Proof?

What happened to:

“Sellers are partners”?

“We support small businesses”?

“Fair process and appeals”?

At this point, I feel like a victim of automation and negligence. A hardworking, policy-following seller is being punished without trial, while actual fraudulent sellers just keep creating more accounts.

📢 Amazon, Please Listen

To the Amazon Moderators and Account Health Specialists who might be reading this:

👉 Please escalate this issue. Please review my appeals manually. Please provide a human response, not a template.

And to fellow sellers:

Have you ever faced this situation? Did anyone manage to get their account reinstated after being falsely flagged for "related accounts"? What else can I do when no upload option is available and no one replies with substance?

⚠️ Closing Message

I’ve put in my time, trust, and investment into Amazon. And this is what I get in return?

Zero transparency. Zero accountability. Zero access to due process.

All I’m asking is:

Either show me the evidence or give me a real chance to prove myself.

Otherwise, this system isn’t fair. It’s automated punishment without appeal.

Thank you for reading.

— A Deeply Frustrated Seller

2 votes
0 votes
113 views
2 replies
Latest activity
user profile
AP fulfilment senter
by Seller_quowYShJAax8h

They are always open in AP.

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Amazon doesn't resolve issue
by Seller_3l6irSs0lcM3C

from past 1 year Amazon team not able to resolve our self ship issue, our products showing "Sorry, your selected delivery location is beyond seller's shipping coverage for this item. Please choose a different delivery location or purchase from another seller." In all the pincodes even for home location, raised too many tickets but issue not resolved

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
fba issue
by Seller_YHtzhPCyYicGk

please provide DED1 NOC to nerla warehouse

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
FBA Inventory blocked
by Seller_GqxEa7gCVFY72

Hi All,

Seller support team associates are not resolving the below mentioned issue because they are not understanding how to resolve it. After regular follow ups with them over the ticket 11247052702 , we are writing here if anyone here can help us to reach out to any experts for this.

Our ASINs are throwing an error while creating an FBA shipment, for all the ASINs even though they are all hot selling items :

Your total Unit quantity of Standard-Size Units must be below your Inventory Storage Limit in order to create a shipment containing Standard-Size Units.

Support team requested us to fill the form to increase the storage limit for the ASINs - we have done that too, Support team escalated the issue to seniors, still we are unable to create a shipment for any of our products.

What more can be done to resolve this issue as the quantities are almost running out of stock

ASINs :

B0DSG78KJS

B0D4QZZR6R

B0DGCSPRJ6

B0DGQ9TQVC

Thanks

Screenshot attached below

0 votes
0 votes
1 view
0 replies
Latest activity
user profile

@Seller_gAhPNiLrkfTcr @Seller_5WsK3rrVFyBk9 @Seller_BlIVJdYD3zD3G How do i ship multiple boxes of one order id in amazon easyship? The Easy Ship is overweight due to multiple products in one order. How can I resolve this?

0 votes
0 votes
2 views
0 replies
Latest activity
user profile

How do i ship multiple boxes of one order id in amazon easyship

0 votes
0 votes
0 views
0 replies
Latest activity
user profile

How to grow sale on amazon without ads

0 votes
0 votes
2 views
0 replies
Latest activity
user profile
listing ke sabhi variants alag alag ho gaye
by Seller_T9RGIG0a49XTN

ek product ke 38 variants hain color aur size ke according. 2 saal se sahi se order aa rahe hain magar kuch din pehle hi sabhi variant alag alag ho haye. pareshani yeh bhi hai alag hone ke baad kisi bhi listing main size show nahin ho raha.

0 votes
0 votes
1 view
0 replies
Latest activity

FAQs

Learn more about Seller Forums, how to participate in discussions and more!
View FAQs

Community Guidelines

Tips to maintain a safe and inclusive environment
View Community Guidelines

Release Notes

Stay up-to-date with improvements coming to Seller Forums.
View Release Notes

Conditions of Use

Review Terms and Conditions for Seller Forums
View Terms of Use

Privacy Notice

Review Privacy Notice for Seller Forums
View Privacy Notice

Report Abuse

Use this form to report abuse of Amazon policies
Report