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I am trying to add Quilted Tote bags under registered brand - Sanyat. How to get External Product ID?

if we do self shipping than customer have to do prepaid, than 90% customer won’t do, and Amazon not pick up the order. Create ticket but no solution from amazon. Completely disappointed and disgusting.

Here are some listings with Tranexamic Acid that are some of the best sellers on Amazon. But we are getting mixed information on it, that it is a restricted, prescription ingredient. Almost everyone we know who created a listing with Tranexamic acid got deactivated with a message that Tranexamic acid is a prescription drug..

Can someone tell us what the exact status of Tranexamic acid is, restricted or not? If not, what is the maximum allowed %age in face serums?

https://amazon.in/dp/B08XC5LQ7B

https://amazon.in/dp/B0D45NXZDZ

https://amazon.in/dp/B0C1NQRPXW

https://amazon.in/dp/B0DT9D5QMZ

https://amazon.in/dp/B0D6FWYSQ2

https://amazon.in/dp/B0C3W2BWCJ

https://amazon.in/dp/B0D6FWYSQ2

https://amazon.in/dp/B09V59P9QF

https://amazon.in/dp/B08XQNFWZD

https://amazon.in/dp/B0DBZZ64T4

https://amazon.in/dp/B0D5MQCW7R

https://amazon.in/dp/B0DWKRB4TK

https://www.amazon.in/dp/B0CY9CN4LF

https://amazon.in/dp/B0DGGTPKYD

https://amazon.in/dp/B0BPHWYHW4

https://amazon.in/dp/B0FDQM7T6R

https://amazon.in/dp/B0D4QFBNZJ

These are just a few ... Any insights on this? What are we missing here?

Thanks a bunch in advance.

Earlier all my listings were non returnable .But since past two weeks they are showing 10 days returnable. I sell home & body fragrances and this wrong return policy is causing troubles. While some sellers have the same product with non returnable policy. How is it so?

Can someone provide some relevant information how to resolve it??

i need help list product under Brand Name. Amazon Listing customer care need to help me

My asin which has 0 voice of customer health issue has been put under inventory review for no apparent reason. I have filled their POA but no response since the last 15 days. It is must to avoid FBA unless you are planning on loosing sales and events. AVOID FBA

Escalations are a joke, the reverts are the same since 15 days "We are working"

My asin which has 0 voice of customer health issue has been put under inventory review for no apparent reason. I have filled their POA but no response since the last 15 days. It is must to avoid FBA unless you are planning on loosing sales and events. AVOID FBA

Escalations are a joke, the reverts are the same since 15 days "We are working"

Dear Amazon Team,

I am writing to bring to your urgent attention the repeated failure of your Easy Ship pickup service, which has now escalated to a point where it is severely affecting our business operations, customer experience, and Amazon account health.

📦 Orders Cancelled Due to Missed Pickup:

403-4186129-0131537 – ₹14,994.00

403-2463221-2708303 – ₹9,996.00

404-5160354-1469104 - ₹3,596.00

Today again, your pickup boy called but refused to come to our registered pickup address. Instead, he asked us to deliver the parcel to a different business location 3–4 km away.

🚫 Unprofessional Behavior & Repeated Excuses:

He repeatedly cites “rainwater” blocking the route, although our facility has three approach roads, and none are consistently blocked.

Other courier partners including Flipkart, Blinkit, Instamart, Ekart, Xpressbees, Delhivery, and Ecom Express pick up from us daily without any issue.

When questioned, the pickup agent speaks rudely and says things like "You’re not paying my salary" — which is highly unprofessional and unacceptable.

💢 I'm Beyond Frustrated Right Now:

All my orders are packed, labeled, and ready well before pickup time, yet the pickup executive doesn’t show up — repeatedly.

The result?

Delayed shipments

Lost Buy Box

Now, even account deactivation

Every time a pickup was missed, I responsibly filled the "Missed Pickup" form. But let’s be honest — it’s meaningless. It feels like a checkbox meant to comfort sellers without any real impact.

Despite doing everything right on my part, I’ve faced:

Lost sales

Lowered ranking

Suspended account

And when I reach out to customer support, the only response is: "We understand your concern, but this is as per the algorithm..."

Really? So a logistics failure on your end, which I’ve repeatedly reported, is being blamed on me — the seller? This is unfair, demoralizing, and damaging.

We invest time, money, and effort to maintain compliance, fulfill every order timely, and deliver excellent service — yet the system punishes us for something completely outside our control. There is no working escalation path, no accountability, and no protection for sellers like us.

⚠️ Impact on Business & Reputation:

Financial losses due to cancelled orders

Customer trust affected

Loss of sales to Amazon, as customers switch to our other platforms

Emotional and operational stress due to uncertainty and unfair penalties

📌 Our Request:

Immediate assignment of a new and responsible pickup agent to our location.

A guarantee of timely pickups to avoid further damage.

Clarification on:

Who will be held accountable for missed pickups?

Who will compensate for the losses and the suspended account?

Dear Amazon Support Team,

I have received an order through easy ship on amazon seller central, and the pickup is scheduled for today. I would like to know the details of the delivery agent who will be coming to collect the parcel, including their name and contact number.

Please assist me with this information at the earliest.