Dear Amazon Seller Support,
We are writing to formally raise a complaint regarding a critical issue we have been facing for the past one week. Our whole product listings are not buyable from the buyer portal, and this issue has not yet been resolved despite multiple attempts to seek support.
This situation is severely affecting our sales, customer trust, and overall business performance. We have complied with all Amazon policies and ensured our listings are active, in stock, and meet all required standards. However, they remain unpurchasable, which we believe is a system or technical issue from Amazon's end.
We request that you treat this matter with utmost urgency and provide a clear update on:
Why our listings are not buyable
What steps are being taken to resolve the issue
An estimated timeline for resolution
Compensation or support for the business losses incurred due to this issue
Please assign a responsible team member to follow up and ensure immediate action is taken.
Looking forward to your swift response and resolution.