We have developed our own brand for which we have also purchased Trademarks in two separate classes. Of late we have noticed that a few sellers are trying to sell our listings under their accounts. A few of these listings also included some of our top selling products. However, since we have not given permission to any of these sellers and none of them own the trademark of our brand name, they are simply selling our products illegally on Amazon.in. We have sent our complaint to Amazon along with all the relevant documents and Amazon has given to us in writing that they will not be removing these sellers from our listings.
This is completely unfair and illegal on Amazon’s part. By law there can only be one owner of a particular trademark. From Amazon’s response it is quite clear that they do not abide the Indian Trademark Laws. Because of Amazon’s failure to take any action we are facing a loss of orders of these listings. Further, since other sellers are misusing our trademark and listings, we are also losing our goodwill and reputation in the market. Other marketplaces have been quick and fair in solving such problems of Brand Infringement but Amazon is not taking any action at all.
Are other Genuine Sellers also facing the same issues? How can we take any action against the other sellers in this case?