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Hello Amazon Seller Community,

As a brand-registered seller on Amazon, I am deeply frustrated by an ongoing issue that has significantly affected my business during this critical festive season. Since October 29, my account has been automatically placed in Vacation Mode due to a system error. Despite filing multiple support cases and posting two previous forum posts, I have received no substantial response or resolution.

Seller Support keeps providing the same answer, that the “team is actively working on it.” However, it has been five days without progress, and my account remains inactive, resulting in significant sales losses. This is particularly concerning for brand-registered sellers who rely on Amazon to uphold service standards and protect business operations.

Moderators like @Seller_BlIVJdYD3zD3G and @Seller_5WsK3rrVFyBk9 have yet to respond to my previous posts, which is further disheartening. The lack of action on Amazon’s part has left me with few options and considerable disappointment in the platform’s commitment to its sellers.

Case ID for reference: 10467587182

Filed on: October 29, 2024

Amazon, please address this issue immediately. For other sellers, if you have experienced similar delays, I would appreciate any advice or suggestions on navigating this situation.

What will I provide in Metal ID and Stone ID for listing fashion jewellery?

due to inventory issues i cancelled 5 order out of 40

Now my order cancellation rate hiked at 14% & amazon stopped giving me orders also my listing is not buyable now.

Anyone knows how to fix this cancellation issue so i can get order as soon as possible

The Problem - On November 2, 2024 my account's vacation mode was turned on automatically by amazon without any reason. Whenever I try to turn it off, the button doesn't works. It is turning automatically back to on at the same moment whenver I try turning it off.

Action Taken by Me - Called Seller Support 4 times till now. Raising 4 cases for the issue and got the same copy paste reply from them 'problem shared with internal team, you will be informed via email for any updates'.

Case ID's - 10478068682, 10477661282, 10478313742, 10478737282, 10479822882, 10480102392

The Solution they gave me in email - They said that your vacation mode is on, turn it off to make your account active again and here are the steps to do it.

Their are just some brainless robots working in customer care who only know to give copy - paste reply.

They can't even understand that the option to turn vacation mode off is not working. How I will turn it off?

My Understanding - Amazon seller support is of no use and my account will never be active again. I Will now switch to other E commerce platforms.

Regarding Amazon - As we have lawyers in our family so we will move to consumer court and competetion commision of India. As we have noticed many of unfair and illegal things at Amazon's end.

What do I expect from you guys (Small Sellers like me) - Join our telegram channel t.me/sellersunionIND and add more sellers to it we will discuss our issues there and find solution of the problems there together. Because remember our unfair treatment will only stop when we will unite and stand firm against this unfair treatment of small seller. Ever heard that a Big Brand's account went inactive for infinite duration without any reason?

Channel Name on TG - Seller Union

AMAZON NOT GIVING GENUINE SAFE T CLAIM AND GIVING CUSTOMER REFUND AND PRODUCT AMAZON MAKING CUSTOMERS HAPPY GIVING THEM OUR PRODUCT AND REFUND AT THE COST OF SELLERS AND NOT GIVING THE CLAIM WE ARE FINDING OURSELF IN DIRTY TRAP AND SELLER SUPPORT ALSO BLOCKED VERY BAD SOO MANY ARE LIKE THAT HUGE LOSS

my pan card verifications panding in 20 day please resolve these issues.

Hello Gujguj®,

Status: Denied

Reason: You have exceeded the acceptable limit of filing SAFE-T claims.

Policy: Sellers are subject to enforcement action as per Amazon policies, if they are found to be abusive or fraudulent as per Amazon internal policies, have filed a fraudulent claim, or are found to be abusing or misusing the SAFE-T policy in any form or manner.

Hello Sir,

Regarding the order of 5 chairs, I received a return from the customer. However, upon inspection, I found that four chairs are missing, and only one chair was received. Moreover, the accessories for that chair are also missing.

You mentioned that my safety claim limit has expired, but Sir, I'm facing significant losses due to missing products. I'm suffering substantial financial losses.

Please don't disregard my loss, Sir. I request your assistance in resolving this issue

Hello Friends,

My all returns courier and customers are being opened by the delivery hub. A black tape is applied on the packets are we are receiving wrong items. Safe-t Claim is also getting rejected and blocked due to this. If any one had faced same issue and got solution for it please help.

scam with seller Reimbursement or lost or damaged package after 8 month charge Clawback of reimbursement

it total scam

i want Reimbursement again

Case Id- 10498523262

Transactions for order ID 171-0544244-5540332