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I’m writing this out of deep frustration as a seller on Amazon India (Bamboo Street). Despite submitting the missed pickup form, completing all required steps, and even raising a Seller Support case, my scheduled Easy Ship pickup has not happened and I’ve received no actionable resolution so far. I have logged in 5-6 complains, filled form 4 times.

I’ve followed up, highlighted the impact on customer satisfaction and dispatch timelines, but there is no escalation matrix available, and no clarity on when or if the pickup will be attempted.

What’s more concerning is that this isn’t an isolated incident. It seems there’s a disconnect between support responses and the ATS/logistics team. As a brand committed to prompt service and customer trust, this delay is hurting our performance and reputation.

Can someone from Amazon please escalate this to the ATS Pickup Operations team? Sellers: Have any of you faced similar repeated delays? If yes, how did you resolve it? Amazon, we need better communication and a transparent escalation workflow for pickup failures. Hoping someone here can truly help.

Also this is not just a seller issue, as a customer I’ve placed orders that were delayed for over 7 days and ultimately cancelled with no explanation. Turns out, the pickup never happened from the seller, and the system just voided the order. Even my return requests were falsely marked as “Customer declined pickup” and this happened four times in a row. I never declined, and nobody even showed up. This recurring pattern is not only harming sellers, but also eroding customer experience. It leads me to wonder is this a subtle push by Amazon to phase out Easy Ship in favor of FBA?

We need: 1. Transparent updates from the logistics team. 2. Real accountability when pickups are missed 3. Faster escalation paths and resolution timelines.

If other sellers or customers are experiencing this, let’s bring visibility to it. Amazon, this isn’t a one-off—it’s systemic.

Why my report denied againts brnad approved listing

I am writing to express my dissatisfaction concerning a return order that was not delivered, even though delivery was supposedly attempted. It seems that no attempt was made, such as a phone call, and my claim has been rejected without any response to my concerns.

Order No:405-8613603-3849964

I have received a TDS certificate in tax document library (Form 16A) for Q4 (Jan–Mar 2025) only. However, TDS certificates for Q1 (Apr–Jun 2024), Q2 (Jul–Sep 2024), and Q3 (Oct–Dec 2024) are missing from the Tax Document Library and are not reflecting in Form 26AS.

I found only Q4 TDS Certificate and i can also see in ITD website that there is only Q4 TDS where is Q1-Q3

My total gross sales for FY 2024–25 are ₹2,08,360.60, so TDS of approximately ₹2,083 was expected. I have only received ₹290.04 for Q4.

Kindly:

1. Review and confirm if TDS was deducted for the first three quarters

2. Issue the pending Form 16A certificates

3. Ensure your TDS filings are updated in the TRACES portal and reflected in Form 26AS

This is needed urgently for accurate income tax filing for AY 2025–26.

I also use India Post for my fulfilling my seller fulfilled orders and havent had faced issue till now. However for this one particular order I am unable to view Indiapost as a shipping carrier. Now I have physically shipped the order as usual but can't enter the tracking details. Customer will receive the order but I will be charged with a cancellation charge on the order. Please help

Hey everyone,

I'm a small FBA seller here, and I primarily use ATS to send my inventory to the BLR8 Fulfillment Center. For the most part, things have been smooth, but lately, I've been running into a really frustrating issue with missing inventory, and I'm wondering if this is a widespread problem.

It seems like every single shipment I send in now has units that go missing. The units get partially inwarded, and then the shipment just sits in a "receiving" state for 14 days or even longer. This is a huge headache because I can't accurately account for how many units will actually be received versus those that are potentially lost or damaged.

I understand that occasional discrepancies can happen, but this has been consistent across my last three shipments. For example, my most recent shipment was a 54-unit box, and only 43 units have been received. I fully expect it to stay like this until it's finally eligible for investigation. Before that, another shipment I sent a few weeks ago has 103 out of 113 units inwarded and is still stuck in receiving. This problem is one of the reasons I am sending smaller shipments in batches of 54.

I am literally tensed right now to send my inventory to BLR8 and am mulling whether I should go for BLR7( Past experience with BLR7 has not been great due to more delays as compared to BLR8)

Is this really common for other FBA sellers, especially those sending to BLR8?

Do I just need to keep sending items in, essentially "feeding the beast," hoping that eventually I'll reach a point where I don't go out of stock, even if my shipments are consistently partially inwarded?

Or should I try sending my inventory to a different FC now? Any advice or shared experiences would be greatly appreciated.

Thanks!

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Its now a regular affair where we prepare our products for dispatch but no pickup person turns up. And we are charged for late delivery.

We lost our order but no one look at this matter... Daily we lost many order ... And Amazon wil not solve this problem..

Daily we are raising a tickets to pickup issue but there is no response...

We have last option close our seller account..and don't want to sell our products on Amazon platform....

My PAN card verification still pending, also my listings are showing Inactive pls check