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Hi everyone,

I'm facing a recurring issue while trying to add my product under the Wall Art / Posters category on Amazon. Every time I try to submit the product (even after selecting all required attributes), I receive this error:

Error:

“print_media_type” is required but not supplied.

✔️ Details:

I'm uploading the product through the "Add a Product not listed on Amazon" method.

I have already selected all available attributes in the form (including material, size, etc.).

The system does not show any field named "print_media_type" anywhere in the listing form, even after I clicked “Choose all attributes” to make sure nothing is left out.

I even saved it as a draft and tried reloading, but the issue persists.

Product Type: Wall Art

Material: Gloss Paper

Example Product Title: Aesthetic Car Poster – The Asphalt King 🏁🔥

❓ Request for Help:

Where can I find the "print_media_type" field?

Is this a backend mapping issue from Amazon’s side?

Is there a known workaround for this or should I try using the flat file method instead?

Any guidance from experienced sellers or Amazon support would be highly appreciated!

Thank you!

my around 90% sales are from this products, but this got blocked and even listing is removed. Is there any way to get this back

my listing status in inactive some category not approved so how a change my category

It is a simple coffee mug printed melamine

Now what to do?

even after solving this errors its still showing error i even deleted all my inventory and started fresh new but still same issue what should i do?

I have uploaded each and every document/image/license asked off me for a compliance matter.

Despite all of that I keep getting back the same generic responses back.

Can anyone from Amazon; advise in this regard please.

Best Regards

Saumil Sethi

We SAB SYSTEMS, suffering huge loss due to irresponsible, rude behaviour of local amazon service team (Karegaon MIDC). We immediately scheduling orders as soon as we receive it. but MFN orders are getting cancelled continuously due to no pickup done by local amazon service team. These guys are behaving like any Government Job, They also have very rude behaviour, bluntly saying that they don't have time. Business in Trouble due to no pickup done by local amazon Service Team. If any received order is not scheduled by seller, amazon immediately put fine on seller account without any delay. But if any order not picked up by local amazon team & is got cancelled amazon didn't put any fine on concerned office. Its only because seller is third party & pickup team is amazon team? Why such partiality is amazon doing. We are doing business with amazon since last 15 years. But considering this situation we are thinking to shift business to any other platform. Hope amazon authorities will read & apply some rules to avoid this type complaints.

hi, the products which i am selling comes under 18 percent gst but amazon charging 28 percent why?

WHY I AM GETTING UNWANTED THIRD PARTY AGENCIES PROMOTION/MARKETING MESSAGES ON MY AMAZON MESSAGE INBOX??

WHY AMAZON PROMOTING THESE SPAM MESSAGES CREATING UNNESSARY HARASSMENT TO SELLERS??

ON TOP OF THAT AMAZON WANTS SELLERS TO RESPOND TO THESE SPAM MESSAGES WITHIN TIMELINE??

ISN'T THIS SIMILAR TO SPAM MESSAGES OR CALL RECEIVED ON OUR PHONES ??

I entered a mutual business agreement with Seller Geni and they started working on my Amazon Ads in Feb 2025 with huge commitments/claims of getting the sales scaled to great heights without even increasing my budget. But soon after Sales started going down instead of going up and when complained numerous times they said it generally takes 3 months' time to show up the results. When even after 3 months there was no sign of growth I asked them to refund the fee paid for 1 year after reasonable deductions for the services provided for 3 months - which they refused to. Point is that Seller Geni is a Fraud member of service providers' network of Amazon.in and anybody falling for their huge claims of sales growth is bound to lose instead of gaining as they actually do not have basic infrastructure in terms of growth monitoring tools and their AMs are absolutely worthless all the time being clueless about dwindling sales or market competition. BEWARE OF THESE FRAUDS.