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On March 19, 2025, we'll host an Ask Amazon event with the Transparency Program team. You will be able to raise your questions, doubts and feedback to the business team.

  • How can you prepare for the event?

First, make sure you learn about The Transparency Program: it helps brands stop inaccurate and counterfeit products, improve customer engagement, and gain valuable insights into their supply chain. For more information, please visit the Transparency program page.

  • What type of questions can you ask?

General questions, doubts and suggestions related to The Transparency program. This event cannot provide advice or feedback on individual claims.

  • How can you participate?

All you have to do is reply to the event's thread with a question, suggestion or a comment you have regarding The Transparency program. We will transfer your feedback directly to the business team and get back to you with their response within the same thread.

Let us know that you're interested by commenting "Attending" below.

We are looking forward to your questions on Wednesday March 19!

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Duplicate tax filed
by Seller_ViW2QyOGvYraZ

5 days no support from the team

most worst service

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MLL- BOM8 SC com this customer is amazon placed. This fake purchaser has placed 13 orders and all 13 orders are cancelled and all are on cod and returned or cancelled. amazon fakes these orders to show return on investment on ad spend. thi s is atrocious and illegal. amazon india can stoop to any level and fake that they place orders to check dimensions and size this customer is amazon placed and latest order is 405-8263634-7761920. This fake purchaser has placed 13 orders and all 13 orders are cancelled and all are on cod and returned or cancelled. amazon fakes these orders to show return on investment on ad spend. thi s is atrocious and illegal. amazon india can stoop to any level and fake orders. do not execute all such order

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consumer court.. good idea?
by Seller_PhrqI7EUOOnsE

If I file a consumer court case, will my Amazon seller account be suspended?

The reason is that I have an extremely valid case. I also posted about this on the forum, but even there, I was ignored by the support team.

1 vote
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We wish to sell the product which is already listed in Amazon (ASIN: B09R44FWM5), but no able to do so. Getting an error saying "You cannot change a product detail page, or add offers on another seller’s generic product, or copy the product detail page to another store. If you want to sell a generic product, you must create a new product. To create a new product, follow the process outlined in Add a Product tool. For more information, go to Amazon Generic Product Policy."

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customer claimed compatibility issues of my product.

amazon support issued refund to the customer, without my consent or permission. that too in self ship order and i was told, i will get the products back. and that order was worth Rs.26000.

amazon literally issued refund to the consumer without our consent/feedback. when we asked for the status of our products back? they lied and told us to wait for 30 days.

after 30 days, amazon SENIOR SUPPORT EXECUTIVE told to us wait for 50 days and we'll be reimbursed.

then after another 50 days, they told us to wait for 15 days until they can get the details of our case.

after 15-25 days, they told us, we won't be getting our money back. and whatever other statements was made to us by amazon was wrong.

i contacted seller support,

they told me to wait for resolutions. waited for 3 months, they kept ignoring us.

WHO TO TRUST NOW? EVEN AMAZON SELLER SUPPORT AND THIS FORUM IS PROVING TO BE USELESS AFTERALL

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406-9113990-3293110 regarding
by Seller_YDb66ekgXeD4P

Sir,

order no. ; 406-9113990-3293110 the customer purchase our AT300 L1 model device and returned Startek Lo FM220U device model.

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4 replies
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want Reviews for your product
by Seller_6FAqPznQpBPJF

want real reviews?........

1 vote
1 vote
113 views
1 reply
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want information about the fee
by Seller_iqhU2B8wvRldx

i want information about the fee , how to pay the shipping charges fee

@Seller_g3DKStgmGKnoV

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SAFE-T CLAIM DENIED
by Seller_B6En46vaLG0Dm

SAFE-T CLAIM DENIED REASON :- You have exceeded the acceptable limit of filing SAFE-T claims.

I have been denied a SAFE-T claim with the reason that "You have exceeded the acceptable limit of filing SAFE-T claims."

I had shipped 25 products in a order and 5 received back a different item in return.

please check my order id - 404-1100523-7050733 , 408-6407252-3654708

1 vote
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I am trying to add variation for my product. Once I add my variation and enter a price it shows an error saying "

"

Tried with multiple formats, nothing works

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