For 6 packets that are out for delivery, we receive an OTP, but the delivery associate gives me only 5 packets. Since one packet is missing, I do not share the OTP with him, so he marks it as 'Rejected by Seller' on his end and takes the packet back.
If 6 packets are sent out for delivery from the final delivery station, then one packet goes missing. This problem occurs almost every time – the number of packets actually delivered is less than the number that are out for delivery. However, this fact does not reach the EasyShip management, and no action is taken; the delivery associate ends up stealing the packets.
Moreover, if I talk to seller support, they tell me to file a safety claim, and when we do that, we only get Rs.10 for goods worth Rs.200.
If the packets are out for delivery from the final delivery station, then how do packets go missing?
Also, when the seller instructs the delivery associate to send an OTP for exactly the number of packets he has delivered, he refuses."