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We, (Exclusive Deal) seller in smartphone category, are facing a huge loss due to Amazon and its employees. We have been selling on Amazon for the past 1 year. We have received seller awards, we were invited to Delhi for the award function as well. We have been selling Samsung (Brand) products for the past 1 year on Amazon. Amazon and its associate (AM's) and were behind us to gather inventory for the upcoming PRIME DAY SALE. As a result, we purchased inventory of around 1 Crore and FBA shipment was aligned for it on 5th July 2025 in BOM5 warehouse in Maharashtra. On 4th of July when I was creating shipment for more units for the same brand, I found out that Amazon has removed the brand approval of Samsung for our account without any reason or intimation. There are no policy violations and we never received any policy violation for any brand. When raised with the seller support and AM. All we got in reply was automated messages from seller support. People ae dumb in seller support half the time they don't even understand the problem and AM is clueless regarding how did this happen. Now we are stuck with our High Value inventory. I don't understand when there are no policy violations, no high return or defective item percentages, then how can Amazon remove the brand approval at their own will. Upon finding out that the brand approval is removed, I contacted other fellow sellers selling products under the same brand, their approval was not removed, it was only ours that was removed. Its been three days since the issue persists, the brand approval hasn't been reinstated, they are asking me to reapply which would take weeks to get approved, the inventory is lying idle and there is holding cost attached to it. I have raised several cases against it, have not been given a single solution or answer by the seller support or AM as far now.

On 1 july night i got 3 order that too in bulk and same id different location and then i recieved a mail by amazon station do not ship the order they are suspicious and will reimburse my cancellation charges

After 2 days the order get cancelled obv and the cancellation charge deducted from seller account

And then again on 3rd july again i got same pattern bulk order same location but different id this time 2 orders and different location bare land places

Again amazon asked me no to ship the order now tommorow again cancellation charge will deduct from my account

My payment is on hold due to this this amazon is saying it will be reimburse withing15 working days usually how many days it take?

please provide me traning.

discussion.Can Anyone tell ,do seller have to issue Credit note to customer for returned product?

On June 26,2025, I experienced something truly outrageous as an Amazon seller. I received a return for a brand new bedsheet sold under my account — but when I opened the parcel, I was shocked and disgusted to find an underwear inside instead of the actual product.

This is not just a policy violation — it's outright return fraud and a serious health hazard. I sell home furnishing products and incidents like these damage my business reputation, mental peace, and trust in the platform.

Let me be very clear:

1) The customer returned a completely unrelated, unhygienic item.

2) The product I shipped was brand new and exactly as per the listing.

3) I’ve filed a SAFE-T claim with full photographic evidence.

As sellers, we are held to high standards — and we’re happy to follow them. But who holds the customers accountable when they engage in fraudulent or abusive behavior?

I request the Amazon team to:

1) Take strict action against such buyers.

2) Improve monitoring of repeat return abuse.

3) Empower sellers with better return protection.

This is not just about one return — it’s about protecting the integrity of the marketplace. If this can happen to one seller, it can happen to others too.

If you’ve faced similar experiences, please speak up. Let’s make our voices heard — enough is enough!

#AmazonSellers #ReturnFraud #SellerProtection #SafeTClaim #SellerRights #AmazonIndia

Playback Time

Connectivity Type

Brand

Model Name/Number

Color

Compatible With

Call Control

Box Contain

Call for Best Dea

20 Hours

Wireless

TWS

112

White

Mobile/Laptop/Tablet

Call Reject, Call End, Call

Answer

1 Pair Of Earbuds And 1 Data

Cable

Product Description

Intelligent Noise Reduction

Make communication clearer

Professional noise reduction network

Magnetized moving coil

High resoultion diaphragm

Large capacity battery

Easy reset and touch control - Easily reset both earbuds by tapping

button on the bottom of charging case

Answer/Hand up

Reject call

Play/pause music

Next/precious sonc

Power on/off

Hello fellow sellers,

I'm facing a serious issue that I hope someone here can help with or has experienced before.

2–3 of my major listings were automatically deactivated without any action from my side. When I try to reactivate them, I’m not able to do so.

I've already reached out to Seller Support multiple times, but unfortunately, they haven’t been able to resolve the issue or provide a clear explanation.

These listings have been down for several days, and it's significantly impacting my business.

Has anyone else experienced this recently? Any advice on how to escalate this issue or get it resolved would be greatly appreciated.

Thanks in advance!

Hey everyone,

I'm a small FBA seller here, and I primarily use ATS to send my inventory to the BLR8 Fulfillment Center. For the most part, things have been smooth, but lately, I've been running into a really frustrating issue with missing inventory, and I'm wondering if this is a widespread problem.

It seems like every single shipment I send in now has units that go missing. The units get partially inwarded, and then the shipment just sits in a "receiving" state for 14 days or even longer. This is a huge headache because I can't accurately account for how many units will actually be received versus those that are potentially lost or damaged.

I understand that occasional discrepancies can happen, but this has been consistent across my last three shipments. For example, my most recent shipment was a 54-unit box, and only 43 units have been received. I fully expect it to stay like this until it's finally eligible for investigation. Before that, another shipment I sent a few weeks ago has 103 out of 113 units inwarded and is still stuck in receiving. This problem is one of the reasons I am sending smaller shipments in batches of 54.

I am literally tensed right now to send my inventory to BLR8 and am mulling whether I should go for BLR7( Past experience with BLR7 has not been great due to more delays as compared to BLR8)

Is this really common for other FBA sellers, especially those sending to BLR8?

Do I just need to keep sending items in, essentially "feeding the beast," hoping that eventually I'll reach a point where I don't go out of stock, even if my shipments are consistently partially inwarded?

Or should I try sending my inventory to a different FC now? Any advice or shared experiences would be greatly appreciated.

Thanks!