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Now that there are very few days left for the Delhi FCs to seize their operations at DEX3, DEX8 & PNQ2.. How can we add the new DED1 to our Amazon Warehouse ? I have already added the new warehouse to my GST as ABOP but not able to do that in Amazon..

Any leads on this?

Its now a regular affair where we prepare our products for dispatch but no pickup person turns up. And we are charged for late delivery.

We lost our order but no one look at this matter... Daily we lost many order ... And Amazon wil not solve this problem..

Daily we are raising a tickets to pickup issue but there is no response...

We have last option close our seller account..and don't want to sell our products on Amazon platform....

मैंने हाल ही में Amazon पर एक seller के रूप में शुरुआत की, लेकिन मेरा अब तक का अनुभव अत्यंत निराशाजनक रहा है।

इस प्लेटफॉर्म पर छोटे विक्रेताओं के लिए कोई स्थायी लाभ नहीं दिखता — बल्कि हर कदम पर नुकसान ही होता है।

👉 सबसे बड़ी समस्याएं:

1. बहुत कम Orders आते हैं – और जो गलती से आ भी जाते हैं, वो या तो fake होते हैं, या फिर ग्राहक बिना वजह return कर देता है।

2. Returns का सारा खर्च seller को भुगतना पड़ता है –

ग्राहक चाहे इस्तेमाल करके लौटाए या खराब कर दे, Amazon उसकी पूरी राशि तो लौटा देता है, लेकिन उस नुकसान का कोई भुगतान seller को नहीं मिलता।

3. Courier Charges और Fees बहुत अधिक हैं –

कई बार ₹200 में बिका product seller को सिर्फ ₹40–₹50 देकर छोड़ दिया जाता है।

उसमें भी अगर ad चलाया है तो वो भी seller की जेब से जाता है।

4. Advertisement ज़रूरी बना दिया गया है –

बिना advertisement के product ranking में ही नहीं आता, और अगर आप पैसे देकर ad चलाते हैं तब भी guarantee नहीं कि order आएगा।

यानी पैसा देना पक्का है, order मिलना नहीं।

5. Product का Rate बहुत कम रखने की मजबूरी होती है –

Amazon का system ही ऐसा है कि "सबसे कम दाम" वाला product ही बिकता है, वरना visibility ही नहीं मिलती।

6. Seller Support से कोई मदद नहीं मिलती –

जब कोई परेशानी आती है, तो automated जवाब मिलता है या आपकी complaint को ignore कर दिया जाता है

👉 निष्कर्ष:

Amazon ने तो केवल एक platform दिया है —

कमाई वह करता है, जोखिम seller उठाता है।

घर से माल भेजो, नुकसान सहो, return झेलो, और ऊपर से खुद ही ad चलाओ — ये seller के लिए घाटे का सौदा है।

🔴 मेरी सिफारिश और चेतावनी:

जब तक Amazon अपनी policies में पारदर्शिता, returns की जवाबदेही और charge system में सुधार नहीं करता —

मैं किसी भी छोटे या नए seller को यह प्लेटफॉर्म join करने की सिफारिश नहीं कर सकता।

Hey everyone,

I'm a small FBA seller here, and I primarily use ATS to send my inventory to the BLR8 Fulfillment Center. For the most part, things have been smooth, but lately, I've been running into a really frustrating issue with missing inventory, and I'm wondering if this is a widespread problem.

It seems like every single shipment I send in now has units that go missing. The units get partially inwarded, and then the shipment just sits in a "receiving" state for 14 days or even longer. This is a huge headache because I can't accurately account for how many units will actually be received versus those that are potentially lost or damaged.

I understand that occasional discrepancies can happen, but this has been consistent across my last three shipments. For example, my most recent shipment was a 54-unit box, and only 43 units have been received. I fully expect it to stay like this until it's finally eligible for investigation. Before that, another shipment I sent a few weeks ago has 103 out of 113 units inwarded and is still stuck in receiving. This problem is one of the reasons I am sending smaller shipments in batches of 54.

I am literally tensed right now to send my inventory to BLR8 and am mulling whether I should go for BLR7( Past experience with BLR7 has not been great due to more delays as compared to BLR8)

Is this really common for other FBA sellers, especially those sending to BLR8?

Do I just need to keep sending items in, essentially "feeding the beast," hoping that eventually I'll reach a point where I don't go out of stock, even if my shipments are consistently partially inwarded?

Or should I try sending my inventory to a different FC now? Any advice or shared experiences would be greatly appreciated.

Thanks!

I would like to bring to your attention a concern regarding return abuse, specifically related to my product Channe Mane.

Previously, I received a return for a Cash on Delivery (COD) order, and upon inspection, the product returned was not ours. It was an old, poor-quality version of Channe Mane that we do not manufacture or sell. When I raised this with Amazon, I was informed to record a video while opening such returns, so the issue can be verified and appropriate action can be taken.

Now, I’ve noticed another Channe Mane COD order being returned, and I’m worried that a similar situation might occur again. We take pride in selling high-quality products, and it's disheartening to see potential misuse of Amazon’s return policy by some customers.

My questions are:

Is there any way to enable only “Replacement” and disable “Return” for certain products like this?

If not, what support or preventive measures are available for sellers in cases of suspected return abuse?

Looking forward to your guidance on how to handle such cases effectively and protect our brand’s integrity.

Thank you,

Dear Amazon

My Easy Ship Pick up is not done of This order id 408-3647773-0084329

from last 2 days because they Pickup boy is not came please note my Camplent and do Action immediately,

Can we edit the listing for generic Keywords and edit the images once the listing is active and displayed to the customers? Or is it better to do it before the listing the is active for the customers?

Customer has given a positive review with regards to my product purchase. But it did not appear on my page. Please resolve this issue

One of the customer placed COD order twice in span of 5min.

We assume it is either fake order or one order placed is by mistake.

I immediately raised issue with customer care, who asked me to fill suspicious order form and wait.

Mail received from Amazon asking to wait for 12 hours and if no response receive to ship the order.

If this is a mistaken order(COD), we small business end up in loss for transportation fee, return etc.

We can raise Safe-T claim only receiving a damaged product.

As we have started new business and new to e-commerce, we thought this is a suspicious order and did not dispatch.

We also wrote a mail to Customer asking to confirm two product dispatch to same location in two order IDs. Got no response.

Now Amazon has cancelled both the orders, and charges the seller for cancellation fee. And affects the cancellation metrics.

By shipping the product also, we may end up in loss and without shipping also ending with loss in terms fees.

Disappointed with response received from Amazon. They Don't reimburse the cancellation fee, nor the cancellation metrics reverted.

This demotivates the new sellers on Amazon.