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Recent discussions

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Welcome to Seller Forums

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Creating a new discussion for the first time in the Seller Forums? No problem! Follow these simple steps to get started:

  • Log into Seller Central and navigate to the Seller Forums section
  • Look for the "Start a discussion" button at the top of the forums and click it to begin creating your new post

  • In the title field, write a clear, concise title that captures the essence of your discussion topic
  • In the post body, provide details about the topic you want to discuss. Avoid including any personal or sensitive data in your post.
  • Use the formatting tools to bold, italicize, create lists, or add links if needed to structure your post
  • Attach up to 5 relevant images if you want to visually illustrate your topic

  • Select the appropriate forum category for your discussion
  • Review your post one last time, then click "Post to Forums" to publish it

By following these steps, you'll be well on your way to starting engaging discussions that connect you with the broader seller community.

Happy posting!

Sakura

2 votes
0 votes
36 views
1 reply
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reg: account alert
by Seller_cmFbMcCJsB04S

account has been temporary locked , due to login from unauthorized party . Since then i have changed my password and enabled two step verification also . Still then also i have receiving the mails reg suspicious login and asking to change the password . kindly guide

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ACCOUNT HEALTH PAGE SHOW LATE DISPATCH
by Seller_vWyCP9h38xYHG
Amazon replied

late dispatch rate show order id 407-5177247-4820312 pickup is late i will pack same time pickup issue

0 votes
0 votes
63 views
3 replies
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Hello Amazon Seller Community,

As a brand-registered seller on Amazon, I am deeply frustrated by an ongoing issue that has significantly affected my business during this critical festive season. Since October 29, my account has been automatically placed in Vacation Mode due to a system error. Despite filing multiple support cases and posting two previous forum posts, I have received no substantial response or resolution.

Seller Support keeps providing the same answer, that the “team is actively working on it.” However, it has been five days without progress, and my account remains inactive, resulting in significant sales losses. This is particularly concerning for brand-registered sellers who rely on Amazon to uphold service standards and protect business operations.

Moderators like @Seller_BlIVJdYD3zD3G and @Seller_5WsK3rrVFyBk9 have yet to respond to my previous posts, which is further disheartening. The lack of action on Amazon’s part has left me with few options and considerable disappointment in the platform’s commitment to its sellers.

Case ID for reference: 10467587182

Filed on: October 29, 2024

Amazon, please address this issue immediately. For other sellers, if you have experienced similar delays, I would appreciate any advice or suggestions on navigating this situation.

1 vote
0 votes
443 views
28 replies
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TODAY IS THE 5TH DAY I AM FACING SAME ISSUE IS THIS A JOKE ??

FESTIVAL IS GOING ON AND AMAZON IS DOING THIS WITH US FROM LAST 5 SAYS

THIS IS WHAT HAPPENING WITH US FROM LAST 5 DAYS

The same thing happened 5th times in the last 5days.

see the time it's 12am and my account is Inactive every day. This has been happening to me for the last 5days what should I do now? I am not even sleeping because of this issue ???

This is happen 5th time in 5 days

every day my account go On vacation mood in night 12 am everyday

What should I do now ???

Is this a joke ??

We received a performance notification saying that due to a sudden spike of orders the orders are being temporarily restricted on my account.We did not even receive more than 0 orders but still we got an email mentioning a spike of the orders.

Amazon has made my listing status inactive. My listing status is inactive and we are not able to activate it.

Within 5 days, this is the FIVE time my listing status has been inactive again without any reason.

We are not getting any help from the team.

What are we supposed to do?

No amazon team is helping us.

My listing visibility is being impacted as all my listings are inactive.

We are facing so much loss and There is no team that is able to help us.

We need your help urgently.

4 votes
0 votes
322 views
14 replies
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MERA ACCOUNT VACATION MODE OFF NAHI HO RHA HAI
by Seller_RMi9vjkYdfygN
Amazon replied

Dear

Sir /Mam

Mera account Vacation Mode par automatically Lag gaya hai and Vacation Mode on nhi ho rha hai,,I am facing this problem last 2 Days ....

I am Calling With Seller Support team more than 10times but Not short out my Issues My account Does not off vacation mode ....

I am Requesting to Please Turn off my Vacation Mode setting... Because Sales ka Bahut loss ho rha hai ...

Thanks

Amazon

Seller support Team

Date-31/10/24

0 votes
0 votes
120 views
10 replies
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Vacation mode on
by Seller_1Ma4osjHbvDNZ
Amazon replied

My account is automatically on vacation mode and you had given me 48 hours time, it has been 4 days for that too @amazon

0 votes
0 votes
2 views
1 reply
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2 Nov Amazon put my account on vacation
by Seller_fFVhO5jlj8w5i
Amazon replied

WITHOUT Any intimation amazon put my account on holiday mode when i call to customer care they says our internal team is working on it but they do not answer why its done . i am facing too much issue now . i do not know .please anyone know how to solve this please text me and please do not say got account info and edit vacation off .already i done

0 votes
0 votes
2 views
1 reply
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Its been 5 days since vacation mode is on and i am not able to turn it off.

can anyone know how to do so?

seller support not responding ( they are saying same sentence since 4 days that they are working on it ) .

i already create a seller forum about the issue and tag Adam and Noor but they also did not respond their.

seems like they never care about small business.

0 votes
0 votes
4 views
1 reply
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🔴 As a registered brand owner on AMAZON INDIA, I'm deeply troubled by the ongoing issues with fake returns and delayed Safe-T claims. 🔴

I’m constantly receiving worn-out, old clothes in place of my original @delroskosh products during returns. It’s been weeks, and now 3 of my claims are still "under investigation" with no resolution in sight. These fake returns and unapproved claim amounts are causing severe losses, and it’s unacceptable.

@Seller_BlIVJdYD3zD3G @Seller_5WsK3rrVFyBk9 , I trusted this platform to protect my business integrity. When will these issues be addressed? #AmazonSeller #SupportSellers #FakeReturns #AmazonIndia

44 votes
0 votes
2.3T views
45 replies
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fake buyer
by Seller_wcoF4MdPSrq8Q
Amazon replied

order id 171-1295315-3790765

171-0557778-6773169

171-4678078-2033168

171-1632831-5790755

this buyer is a fake buyer,he is creating a problem of seller.look what he is doing,he is ordered a4 size red coppier paper in one by one and before dispatched cancel the ordered ,he is sure amazon seller of a4 size paper.amazon should taken action behalf of this customer.i am very fedup,

0 votes
0 votes
105 views
2 replies
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