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Dear Amazon Easy ship

The above reports shows discrepancy in the weight/dimensions in our 16 orders. In this regard, the actual weight of items in each order is less than 1000 gm. But because of dimension the charge weight was between 1000 to 2000 gm. In spite of that the report shows that weight is in the category of 2001 to 3000 gm. I am giving one order from the report the id of which is 171-7253923-5566739 dated 22/03/2025. Is there any platform on which we can appeal against the order of above report.

My Account got Deactivated due section 3 violating policy and we submitted POA but still not get Activated and Call for Amazon Option option is Also Not Available only Email option is Available If its better call option is available we will provide what amazon need, Kindly Please help us in this situation

Sellers on Amazon are losing money because of unfair return charges.

Let’s understand with a simple example:

You sell a product for ₹1000 (lets assume a mixer grinder)

Amazon charges ₹220 for shipping (because the item is big)

A buyer returns a wrong item — a tiny thing like a charger

Even though the returned item is small, Amazon still takes ₹220 as shipping charge from you.

Now let’s see what you get back:

Amazon gives you a refund of ₹600 as safety claim (because the return was wrong)

But they also cut ₹220 for shipping

So, you only get ₹380

Generally the product cost is higher than this because sellers keep minimum margin to sell their product in this tough competitive marketplace — even though it was not your fault!

This is unfair. Amazon should not charge full shipping fees when a wrong product is returned. Sellers need support, not losses!

discussion i all sellers....I am a very new seller and i need some help from all.of you

I just wanted to know that how can i check that my laiting is optimized and how can i run ads.....I am facing too much loss because i run ads for 3000 and get orders worth 3500-4000 only.....Because of that i am facing issues

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Can you please suggest some apps from which i can check my listing optimization and how can i run ads also

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I just dont want any agencies i need genuine help from sellers only

We had uploaded Form 16 for TDS reimbursement to Amazon through CASE ID 11139853822 on 23rd May, 2025, however Amazon team says "TDS reimbursement claim for certificate number MGUPYLA has already been processed". But we cannot see settlement in our account.

If the Form16 was generated on 22-05-2025 then how come it possible that reimbursement was processed earlier????

Please adivse us how to get reimbursement of TDS from Amazon...

I am a prime seller - repeated issue being faced - repeatedly facing same issue - 403-6269836-0642763 - this was supposed to be picked up today after 2 pm - no one came . also no one ever comes to pick up after 1:30 pm despite repeated requests - 171-5390250-1407533 - this got cancelled because of no one came to pick up

Issue with easy ship 4 orders got cancelled due to courier partner doesn't pickup my orders either pick up or processing 2 to 3 days delay I've turned off my activity mode please resolve my issue

I have no words to say , It's been almost 20 days and amazon couldn't even solve a simple error . whenever customer try to checkout any item from my inventory they get Error " It's Rush hour ...." i have no sales from the last 20 days . i requested many times to seller support team but they are keep saying to wait and wait . Amazon has no responsibility towards the sellers .

Hello amazon Team

I have start bussiness at last Oct 2024 at multivitamins products and spend all type campaign . Listing quility and Image are goods, product discription and keywords are proper mention . but orders are not comes . Why ?